Opinion certainty 3/5 debate potential 2/5

March: Twitter has right turnaround ingredients and gets unfair press

Josh March · 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media · Nov 1, 2017 · at 22:01

Josh March, founder and CEO of Conversocial, discusses Twitter's turnaround prospects under Jack Dorsey in late 2017.

0:00 / 0:18exact quote · 18.4s
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“You know, it's really hard to know, but I think they're doing a lot of really right things, you know, because of the partnership we have with them. You know, I know a lot of people there who I think are, like, really committed and are doing really amazing things from business messaging space as well. So I think they have all the right ingredients there, and I think they get a hard time of it in the press.”

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More from Josh March

Opinion
March: Deep customer care creates more value than Sprinklr's all-in-one approach
“Yeah, I just, you know, fundamentally, they, like, they have this vision of, like, being a social all-in-one, and, like, fundamentally, our vision is going deep in customer care and actually becoming more of a customer care all-in-one, and that's what we think…”
Josh March Nov 1, 2017 ▶ 19:12 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
Insight
Casual 'in town' coffee invites convert better than formal sales pitches
“In a sales kind of relationship, you know, if you say like, Hey, I'd love to arrange a meeting, then like it becomes like a bigger formal thing where someone has to like, it's all men's like, well, do I really want to meet with like a potential vendor at this …”
Josh March Nov 1, 2017 ▶ 17:18 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
Disclosure
Conversocial spends $100K to $150K to acquire a $100K enterprise contract
“You know, we'll, we'll probably spend kind of a hundred to a 150,000.”
Josh March Nov 1, 2017 ▶ 18:13 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
Opinion
March: Payback period under 18 months is appropriate for enterprise deals
“I mean, like I said, it fluctuates, but my kind of thinking around 18 months or under 18 months for the types of deals we do and the deal size is appropriate.”
Josh March Nov 1, 2017 ▶ 18:24 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
Disclosure
March: Conversocial has raised about $20M in venture funding
“We've raised about twenty million dollars of venture capital from a few different investors.”
Josh March Nov 1, 2017 ▶ 5:03 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
Disclosure
Conversocial's parent agency invested $500K into the product before spin-out
“We probably invested like half a million dollars of essentially our own money before then, because the agency was fully bootstrapped.”
Josh March Nov 1, 2017 ▶ 7:12 830: SaaS: With $20m Raised, $10m+ ARR, He's For Enterprise Customer Management on Social Media
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