Sorry as a Service rejects seasonal enterprise clients to protect artisan suppliers
Indrek Põldvee · 1439 Does sending physical gifts increase LTV of customers? · Jul 3, 2019 · at 15:47
Indrek Põldvee, co-founder of Sorry as a Service, details the operational constraints of fulfilling handmade gifts through independent artisan bakers.
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“And we actually don't like to work with these companies because they don't give us steady, steady volumes. And because all the items we are shipping, it's handmade. Our bakers also need some kind of minimum volume.”
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