Assertion Not checkable as stated
Sorry as a Service had the lowest burn rate in Techstars London
“And it was funny because we were in textiles, London. We had the biggest team, but the lowest burn rate.”
Assertion Not checkable as stated
Physical gifting yields 2.6x higher ROI than vouchers for British Telecom
“We have some results with British Telecom where we have, and some other customers where we have actually shown that our ROI is two point six times higher than normally you give vouchers and other things. So it makes more money.”
Disclosure
Sorry as a Service rejects seasonal enterprise clients to protect artisan suppliers
“And we actually don't like to work with these companies because they don't give us steady, steady volumes. And because all the items we are shipping, it's handmade. Our bakers also need some kind of minimum volume.”
Assertion Not checkable as stated
Sorry as a Service ships 400 to 500 items daily
“We are sending like a four or 500 items per day.”
Disclosure
Founder pitched during job interviews to land his first startup customers
“I had two job interviews, which I turned into customers. Because in the end of the job, job interview, I realized like, ah, damn, this is not very passionate. And I told them, Hey, okay, I this job is interesting, but I was in a hackathon and let me know what …”
Assertion Not checkable as stated
Sorry as a Service makes 5% to 15% margins on physical items
“Yeah, yeah, five, 10, 15, depends how much we get.”
Assertion Not checkable as stated
Sorry as a Service pricing starts at £1,000 per month
“It's starting from thousand pounds a month, so to say.”
Assertion Not checkable as stated
Sorry as a Service generated $150K to $200K in 2016 revenue
“And then I think our total revenue in 2016 was a 150 to 200 K.”
Disclosure
Sorry as a Service currently serves 11 enterprise customers
“Today we have 11 customers.”
Disclosure
Despite the name, most Sorry as a Service gifts are thank-yous
“Most half of the gifts that we are sending is a loyalty. Thank you.”
Assertion Not checkable as stated
Sorry as a Service enterprise sales cycles take 8 to 12 months
“Because again, I told you the sales cycles are eight to 12 months, and not putting our own working hours, because in a startup, you don't count your own hours, because you're working for passion, and it's really, really hard.”
Disclosure
Sorry as a Service pays channel partners 20% to 25% commission
“Ah, it's a 20, 25. 25.”
Assertion Not checkable as stated
Sorry as a Service owns no warehouses and drop-ships all gifts
“We don't ship anything ourselves. Everything is shipped by suppliers. So we don't have a warehouse. We don't have anything. We are just the connector”
