Pipedrive's 30,000 Customers Represent Paying Businesses, Not Individual Seats
Timo Rein · Ep 483: Pipedrive Passes $10M ARR, Helping 30,000 Customers w/ CRM with CEO Timo Rein · Nov 19, 2016 · at 7:47
Timo Rein, CEO and co-founder of Pipedrive, clarifies the CRM company's customer metrics during an interview with Nathan Latka.
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“Total businesses.”
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“We were able to go beyond ten million in ARR during that year or so.”
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“We've been able to double most of the important KPIs, let's say year over year.”
The Average Pipedrive Customer Has Four or Five Team Members
“Well, average customers actually tend to be quite small. You know, you're four or five people per team.”
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“We do have a large number of customers at the very, very small end which means that you're, you know, one seed user just using it for the personal productivity. And that's why also, as you understand, the churns tend to be quite high because of, you know busin…”