Sep 28, 2020 · 27m · top-founders

Lemlist Gives Employees This Bonus When 5x Revenue Growth Target Hit

Guillaume Moubeche · 17m spoken Nathan Latka · 7m spoken
0:00 / 0:00

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In this interview with Nathan Latka, Lemlist founder and CEO Guillaume Moubeche details how his bootstrapped SaaS company scaled from $600K to over $2M in ARR with zero ad spend, $100K monthly profit, and a unique company-wide MRR bonus structure.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 29.7% of the talking time here. How this is scored →

Nathan as informed peer 3.9 Guest teaching 2.8 Guest disagreement 1.1 Nathan pushing back 1.7
05100:0010:0020:000:12–3:21 · Nathan as informed peer 1/10 Podcast Announcement: Subscribing to GetLatka Premium Feed The segment begins with a standard promotional read for GetLatka before transitioning into an introductory interview overview and polite opening rapport regarding customer engagement.3:21–5:53 · Nathan as informed peer 4/10 Aligning Team Compensation with Company MRR Growth Latka pushes for clarity on whether any team members carry individual sales quotas. Guillaume explains his compensation philosophy, detailing why departmental MQL/SQL quotas create misaligned incentives compared to company-wide MRR growth.5:53–10:07 · Nathan as informed peer 6/10 Setting 5x Annual Growth Targets and Revenue Milestones Latka actively works through the mathematical mechanics of Guillaume's quarterly bonus structure using hypothetical base salaries to clarify how team members earn variable compensation.10:07–13:22 · Nathan as informed peer 6/10 AppSumo Launch Strategy and Managing Lifetime Deals Guillaume explains his decision not to aggressively upsell AppSumo lifetime users, prioritizing goodwill. Latka demonstrates quick domain fluency by calculating the exact gross-to-net revenue split from the AppSumo campaigns.13:22–16:51 · Nathan as informed peer 5/10 Current SaaS Metrics, Pricing, and Bootstrapped Profitability Latka and Guillaume discuss bootstrapped SaaS economics, cash allocation, dividend payouts, and realistic ARR valuation multiples for early-stage software companies.16:52–19:44 · Nathan as informed peer 3/10 Sales Philosophy: Humanized Outreach and Product Differentiation Guillaume rejects conventional sales dogmas like aggressive closing and explains how Lemlist's product decisions reflect a human-centered, relationship-driven approach.19:44–22:02 · Nathan as informed peer 5/10 Retention Dynamics, Cohort Churn, and Low Acquisition Cost When Latka asks for a flat gross churn figure, Guillaume pushes back against the premise, reframing retention around customer persona size, cohort seasonality, and net negative churn.22:04–25:39 · Nathan as informed peer 4/10 Building and Leveraging a High-Engagement Facebook Community Guillaume explains why Facebook Groups outperform platforms like Slack or LinkedIn for brand community building, emphasizing live video reach and social proof while Latka investigates onboarding conversion rates.25:40–26:54 · Nathan as informed peer 1/10 The Famous Five Rapid-Fire Questions Standard concluding rapid-fire questioning featuring quick personal insights and mutual appreciation.0:12–3:21 · Guest teaching 1/10 Podcast Announcement: Subscribing to GetLatka Premium Feed The segment begins with a standard promotional read for GetLatka before transitioning into an introductory interview overview and polite opening rapport regarding customer engagement.3:21–5:53 · Guest teaching 3/10 Aligning Team Compensation with Company MRR Growth Latka pushes for clarity on whether any team members carry individual sales quotas. Guillaume explains his compensation philosophy, detailing why departmental MQL/SQL quotas create misaligned incentives compared to company-wide MRR growth.5:53–10:07 · Guest teaching 3/10 Setting 5x Annual Growth Targets and Revenue Milestones Latka actively works through the mathematical mechanics of Guillaume's quarterly bonus structure using hypothetical base salaries to clarify how team members earn variable compensation.10:07–13:22 · Guest teaching 3/10 AppSumo Launch Strategy and Managing Lifetime Deals Guillaume explains his decision not to aggressively upsell AppSumo lifetime users, prioritizing goodwill. Latka demonstrates quick domain fluency by calculating the exact gross-to-net revenue split from the AppSumo campaigns.13:22–16:51 · Guest teaching 2/10 Current SaaS Metrics, Pricing, and Bootstrapped Profitability Latka and Guillaume discuss bootstrapped SaaS economics, cash allocation, dividend payouts, and realistic ARR valuation multiples for early-stage software companies.16:52–19:44 · Guest teaching 4/10 Sales Philosophy: Humanized Outreach and Product Differentiation Guillaume rejects conventional sales dogmas like aggressive closing and explains how Lemlist's product decisions reflect a human-centered, relationship-driven approach.19:44–22:02 · Guest teaching 5/10 Retention Dynamics, Cohort Churn, and Low Acquisition Cost When Latka asks for a flat gross churn figure, Guillaume pushes back against the premise, reframing retention around customer persona size, cohort seasonality, and net negative churn.22:04–25:39 · Guest teaching 4/10 Building and Leveraging a High-Engagement Facebook Community Guillaume explains why Facebook Groups outperform platforms like Slack or LinkedIn for brand community building, emphasizing live video reach and social proof while Latka investigates onboarding conversion rates.25:40–26:54 · Guest teaching 0/10 The Famous Five Rapid-Fire Questions Standard concluding rapid-fire questioning featuring quick personal insights and mutual appreciation.0:12–3:21 · Guest disagreement 0/10 Podcast Announcement: Subscribing to GetLatka Premium Feed The segment begins with a standard promotional read for GetLatka before transitioning into an introductory interview overview and polite opening rapport regarding customer engagement.3:21–5:53 · Guest disagreement 1/10 Aligning Team Compensation with Company MRR Growth Latka pushes for clarity on whether any team members carry individual sales quotas. Guillaume explains his compensation philosophy, detailing why departmental MQL/SQL quotas create misaligned incentives compared to company-wide MRR growth.5:53–10:07 · Guest disagreement 1/10 Setting 5x Annual Growth Targets and Revenue Milestones Latka actively works through the mathematical mechanics of Guillaume's quarterly bonus structure using hypothetical base salaries to clarify how team members earn variable compensation.10:07–13:22 · Guest disagreement 1/10 AppSumo Launch Strategy and Managing Lifetime Deals Guillaume explains his decision not to aggressively upsell AppSumo lifetime users, prioritizing goodwill. Latka demonstrates quick domain fluency by calculating the exact gross-to-net revenue split from the AppSumo campaigns.13:22–16:51 · Guest disagreement 0/10 Current SaaS Metrics, Pricing, and Bootstrapped Profitability Latka and Guillaume discuss bootstrapped SaaS economics, cash allocation, dividend payouts, and realistic ARR valuation multiples for early-stage software companies.16:52–19:44 · Guest disagreement 2/10 Sales Philosophy: Humanized Outreach and Product Differentiation Guillaume rejects conventional sales dogmas like aggressive closing and explains how Lemlist's product decisions reflect a human-centered, relationship-driven approach.19:44–22:02 · Guest disagreement 3/10 Retention Dynamics, Cohort Churn, and Low Acquisition Cost When Latka asks for a flat gross churn figure, Guillaume pushes back against the premise, reframing retention around customer persona size, cohort seasonality, and net negative churn.22:04–25:39 · Guest disagreement 2/10 Building and Leveraging a High-Engagement Facebook Community Guillaume explains why Facebook Groups outperform platforms like Slack or LinkedIn for brand community building, emphasizing live video reach and social proof while Latka investigates onboarding conversion rates.25:40–26:54 · Guest disagreement 0/10 The Famous Five Rapid-Fire Questions Standard concluding rapid-fire questioning featuring quick personal insights and mutual appreciation.0:12–3:21 · Nathan pushing back 0/10 Podcast Announcement: Subscribing to GetLatka Premium Feed The segment begins with a standard promotional read for GetLatka before transitioning into an introductory interview overview and polite opening rapport regarding customer engagement.3:21–5:53 · Nathan pushing back 3/10 Aligning Team Compensation with Company MRR Growth Latka pushes for clarity on whether any team members carry individual sales quotas. Guillaume explains his compensation philosophy, detailing why departmental MQL/SQL quotas create misaligned incentives compared to company-wide MRR growth.5:53–10:07 · Nathan pushing back 2/10 Setting 5x Annual Growth Targets and Revenue Milestones Latka actively works through the mathematical mechanics of Guillaume's quarterly bonus structure using hypothetical base salaries to clarify how team members earn variable compensation.10:07–13:22 · Nathan pushing back 2/10 AppSumo Launch Strategy and Managing Lifetime Deals Guillaume explains his decision not to aggressively upsell AppSumo lifetime users, prioritizing goodwill. Latka demonstrates quick domain fluency by calculating the exact gross-to-net revenue split from the AppSumo campaigns.13:22–16:51 · Nathan pushing back 2/10 Current SaaS Metrics, Pricing, and Bootstrapped Profitability Latka and Guillaume discuss bootstrapped SaaS economics, cash allocation, dividend payouts, and realistic ARR valuation multiples for early-stage software companies.16:52–19:44 · Nathan pushing back 2/10 Sales Philosophy: Humanized Outreach and Product Differentiation Guillaume rejects conventional sales dogmas like aggressive closing and explains how Lemlist's product decisions reflect a human-centered, relationship-driven approach.19:44–22:02 · Nathan pushing back 3/10 Retention Dynamics, Cohort Churn, and Low Acquisition Cost When Latka asks for a flat gross churn figure, Guillaume pushes back against the premise, reframing retention around customer persona size, cohort seasonality, and net negative churn.22:04–25:39 · Nathan pushing back 1/10 Building and Leveraging a High-Engagement Facebook Community Guillaume explains why Facebook Groups outperform platforms like Slack or LinkedIn for brand community building, emphasizing live video reach and social proof while Latka investigates onboarding conversion rates.25:40–26:54 · Nathan pushing back 0/10 The Famous Five Rapid-Fire Questions Standard concluding rapid-fire questioning featuring quick personal insights and mutual appreciation.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 67.9% · guest 32.1%0:00 · Nathan 67.9% · guest 32.1%3:00 · Nathan 15.2% · guest 84.8%3:00 · Nathan 15.2% · guest 84.8%6:00 · Nathan 42.1% · guest 57.9%6:00 · Nathan 42.1% · guest 57.9%9:00 · Nathan 20.3% · guest 79.7%9:00 · Nathan 20.3% · guest 79.7%12:00 · Nathan 22.5% · guest 77.5%12:00 · Nathan 22.5% · guest 77.5%15:00 · Nathan 18.5% · guest 81.5%15:00 · Nathan 18.5% · guest 81.5%18:00 · Nathan 8.2% · guest 91.8%18:00 · Nathan 8.2% · guest 91.8%21:00 · Nathan 24.2% · guest 75.8%21:00 · Nathan 24.2% · guest 75.8%24:00 · Nathan 37.5% · guest 62.5%24:00 · Nathan 37.5% · guest 62.5%27:00 · Nathan 97.2% · guest 2.8%27:00 · Nathan 97.2% · guest 2.8%
Sharpest disagreement ▶ 19:49 Rejecting a simple churn question

Guillaume explicitly refuses Latka's simple gross churn framing, insisting that churn can only be accurately understood by segmenting between SMB seasonality and mid-market expansion.

Hardest push from Nathan ▶ 4:16 Host insists on quota clarity

Latka cuts through Guillaume's generalized team description to demand a direct answer on whether any individual employees carry strict sales quotas.

Biggest teaching moment ▶ 4:48 Educating on aligned MRR compensation

Guillaume breaks down why traditional MQL/SQL targets incentivize low-quality lead volume and explains how tying bonuses strictly to overall MRR aligns company-wide focus.

Nathan holds their own ▶ 13:02 Instant mental math on AppSumo deal economics

Latka immediately calculates total gross sales and platform fee deductions in real time, determining Lemlist's exact net cash proceeds from their launch.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Podcast Announcement: Subscribing to GetLatka Premium Feed 1100 The segment begins with a standard promotional read for GetLatka before transitioning into an introductory interview overview and polite opening rapport regarding customer engagement.
Aligning Team Compensation with Company MRR Growth 4313 Latka pushes for clarity on whether any team members carry individual sales quotas. Guillaume explains his compensation philosophy, detailing why departmental MQL/SQL quotas create misaligned incentives compared to company-wide MRR growth.
Setting 5x Annual Growth Targets and Revenue Milestones 6312 Latka actively works through the mathematical mechanics of Guillaume's quarterly bonus structure using hypothetical base salaries to clarify how team members earn variable compensation.
AppSumo Launch Strategy and Managing Lifetime Deals 6312 Guillaume explains his decision not to aggressively upsell AppSumo lifetime users, prioritizing goodwill. Latka demonstrates quick domain fluency by calculating the exact gross-to-net revenue split from the AppSumo campaigns.
Current SaaS Metrics, Pricing, and Bootstrapped Profitability 5202 Latka and Guillaume discuss bootstrapped SaaS economics, cash allocation, dividend payouts, and realistic ARR valuation multiples for early-stage software companies.
Sales Philosophy: Humanized Outreach and Product Differentiation 3422 Guillaume rejects conventional sales dogmas like aggressive closing and explains how Lemlist's product decisions reflect a human-centered, relationship-driven approach.
Retention Dynamics, Cohort Churn, and Low Acquisition Cost 5533 When Latka asks for a flat gross churn figure, Guillaume pushes back against the premise, reframing retention around customer persona size, cohort seasonality, and net negative churn.
Building and Leveraging a High-Engagement Facebook Community 4421 Guillaume explains why Facebook Groups outperform platforms like Slack or LinkedIn for brand community building, emphasizing live video reach and social proof while Latka investigates onboarding conversion rates.
The Famous Five Rapid-Fire Questions 1000 Standard concluding rapid-fire questioning featuring quick personal insights and mutual appreciation.

Statements from this episode (20)

Disclosure
Moubeche records free 20-minute pipeline audits for select Lemlist customers
“I keep helping people if they are in need, you know, for advice on how to set up, you know, their outbound pipeline. So that's something where I'm doing, like, kind of, like, free consulting sessions depending on, on some customers where I could just, like, sp…”
Guillaume Moubeche Sep 28, 2020 ▶ 2:46
Disclosure
Lemlist scaled to $2 million ARR with just 12 employees
“We were like 12 people when we reached two million in ARR, and in September, twenty-twenty, we're gonna be 19 people.”
Guillaume Moubeche Sep 28, 2020 ▶ 3:25
Insight
Moubeche: Tying bonuses to lead volume harms overall lead quality
“Because I know a lot of people, you know, they're trying to put bonuses on number of qualified leads, marketing qualified leads, sales qualified I think it's too complicated, and I think people tend to always optimize things based on, so for example, if I tell…”
Guillaume Moubeche Sep 28, 2020 ▶ 4:56
Disclosure
Lemlist targeted 5x annual revenue growth starting in December 2019
“Our goal essentially was to do like five X from December, 2019 up to like December, 20 20.”
Guillaume Moubeche Sep 28, 2020 ▶ 6:10
Assertion Supported
Lemlist had approximately $600K in ARR in December 2019
“So in December, 2019, we were around a bit less than a million. So I think it was like 600 K or something like that. Yeah. So it's six times yeah. Wait, it's something like yeah. 600 K AR or something.”
Guillaume Moubeche Sep 28, 2020 ▶ 7:05
Disclosure
Lemlist offers a 25% monthly salary bonus for hitting quarterly targets
“Every quarter you can get 25% of your salary, of your monthly salary.”
Guillaume Moubeche Sep 28, 2020 ▶ 8:30
Assertion Not checkable as stated
Lemlist sees seasonal summer churn as small customers pause subscriptions
“Cause I know like Q one is really strong. Q two is also really strong for us. I know Q three is sometimes a bit like less strong cause you have July and August where those are the months where we see like, we sometimes see like small companies especially like …”
Guillaume Moubeche Sep 28, 2020 ▶ 9:31
Assertion Not checkable as stated
Lemlist surpassed 3,000 monthly recurring customers and 10,000 total users
“In recurring, we have like more than 3000 companies paying on the monthly basis and total customer is more than a 10,000.”
Guillaume Moubeche Sep 28, 2020 ▶ 10:37
Insight
Converting lifetime deal SaaS users into recurring paying customers is tough
“Yeah, I think it's very tough to convert a lifetime deal user into a paying customer.”
Guillaume Moubeche Sep 28, 2020 ▶ 11:10
Assertion Not checkable as stated
Lemlist netted approximately $150K in revenue from its AppSumo campaigns
“Total with AppSumo, essentially, we made, I think 150 K.”
Guillaume Moubeche Sep 28, 2020 ▶ 12:56
Assertion Not checkable as stated
Lemlist generates more than $100,000 in profit each month
“Right now we're making, you know, like each month we're making a bit more than a 100,000 dollar profits.”
Guillaume Moubeche Sep 28, 2020 ▶ 14:33
Assertion Not checkable as stated
Lemlist spends zero dollars on paid advertising or acquisition channels
“We don't spend any money on paid ads or paid acquisition or anything else.”
Guillaume Moubeche Sep 28, 2020 ▶ 14:49
Disclosure
Lemlist's three co-founders each own a one-third stake in the company
“We all have like a third of the company.”
Guillaume Moubeche Sep 28, 2020 ▶ 15:15
Opinion
Moubeche values Lemlist at $7M to $8M on a 3x-4x multiple
“I think to be honest, like it's basically like, let's say we're at, I mean, we're north of two million ARR, but I think it's like 7,000,007 to eight million. If I have to be very like reasonable, I would say, because it would be like something if you are, if y…”
Guillaume Moubeche Sep 28, 2020 ▶ 16:22
Assertion Partly supported
Moubeche: Studies show the best salespeople are introverted women
“But actually, when you look at, you know, like all the studies, you see that best salespeople are introvert. Best salespeople are usually women.”
Guillaume Moubeche Sep 28, 2020 ▶ 17:35
Assertion Not checkable as stated
Lemlist achieves -5% to -6% net MRR churn on mid-sized teams
“And those people are not churning. Like we have negative net MR churn. So something around like minus five, minus six percent.”
Guillaume Moubeche Sep 28, 2020 ▶ 20:09
Assertion Not checkable as stated
Lemlist sees 3% to 4% net MRR churn among small startups
“The churn is around like maybe 10%, but the net MRR churn is basically around like maybe three to four percent”
Guillaume Moubeche Sep 28, 2020 ▶ 20:26
Assertion Supported
Lemlist's user community has grown to nearly 10,000 members
“Because, like, right now when people, like, go to our community, they see, like, almost 10,000 people”
Guillaume Moubeche Sep 28, 2020 ▶ 22:41
Insight
Community ROI is undercounted because referrals get misattributed to word-of-mouth
“You could measure people in the community that became customers. Fine. That's a good indicator. But do you measure all the people from the community that are talking to other people about your brand? So it's like, you're going to put that in word of mouth when…”
Guillaume Moubeche Sep 28, 2020 ▶ 23:41
Opinion
Moubeche: LinkedIn groups are terrible for community building due to poor reach
“So LinkedIn groups are terrible. LinkedIn are, they're like so bad with it. Like the reach is, is just very, very sad.”
Guillaume Moubeche Sep 28, 2020 ▶ 24:41
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