Moubeche records free 20-minute pipeline audits for select Lemlist customers
Guillaume Moubeche · Lemlist Gives Employees This Bonus When 5x Revenue Growth Target Hit · Sep 28, 2020 · at 2:46
Guillaume Moubeche is the founder and CEO of Lemlist, a bootstrapped sales automation SaaS company, explaining his hands-on customer retention strategy to Nathan Latka.
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“I keep helping people if they are in need, you know, for advice on how to set up, you know, their outbound pipeline. So that's something where I'm doing, like, kind of, like, free consulting sessions depending on, on some customers where I could just, like, spend maybe, like either 20 minutes recording a video for a customer, like, going through his cold email templates, see how things are set up”
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Moubeche: The best salespeople are introverted women
“When you look at, you know, like all the studies, you see that best salespeople are introvert. Best salespeople are usually women.”
Moubeche: Lemlist sees -5% to -6% net MRR churn on 5-to-50 rep teams
“Sales team that are with more than sales people, more than five sales people, so from five to, let's say, 30 or 50, that's kind of our sweet spot, and those people are not churning. Like, we have negative net MR churn, so something around, like, minus five Min…”