UserTesting

“About a 120.”

“I think we're at about 74 right now. It depends. If you look at crunch base, some of it was secondary, so it's always a little tough to map that in. But that's about what we've raised.”

“A large company is typically spending anywhere from 50 to a couple hundred K on an annual basis to have their UX research team and their designers on our platform.”

“It's 35,000 if you think of the long tail of the SMB space and the Page of Go customers, it's about 3000 in the subscription business. Which again, drives the bulk of our revenue.”

“Yeah, we're between 60 and seventy million in ARR.”

“In my first quarter, we had a large, you know, fortune, 50 company where, you know, we started off in one department, and we were in the process of doing a ULA with them to go across 28 departments that's just grown organically.”

“One of my customers has an executive team that every month, every executive for 30 minutes has a call on our platform of virtual discussion with an end user of their product.”

“So for a lot of our customers, they actually have an unlimited consumption model. What they're paying for are seats, people who can get the insights, and because they actually have to invest the time to consume the insights, That actually helps protect us from…”

“So most of the time in about two hours, You get a video back of your audience actually using your product and giving you real feedback on what it feels like to engage with your product or your service.”

“Yeah, we're at about 84% gross retention.”

“We're about 250 people today.”

“Yeah, we go up and down between about a 115 and a 117.”

“I'm willing to spend a dollar 50 to a dollar 70, but all that's based on this idea of having really high gross retention.”

“A lot of these tools like hot chair and even user testing to a certain extent, although they're very human focused, they're automating that feedback loop and you need to have humans watching humans use computers to really complete the design process.”

“One of the announcements we'll be making by the time this is live is we're acquiring a company called Teston, which is based in Norway. Allows you to test in a couple of different languages that we don't yet support on our platform.”

“I have a chief customer officer who reports directly to me and they are solely responsible for making sure the customers are successful. They don't sell them anything. They don't upsell them anything.”

“So we're going to cross a hundred million in ARR probably mid this year growing about 40%.”

“We're at about 86% right now retention, so call it 24 sorry, 14% gross churn.”

“I love the idea of being a public company at some point, but I don't think it's in the near term for us having just raised that round. I would think you know, we've got. 24, 36 months or something before we'll get real serious about thinking about that.”

“We acquired a company six months ago called Truth Lab, which is about doing AI video processing.”

“We're already at 42 people in Edinburgh, Scotland that's growing like crazy. Makes up more than 10% of our revenue now internationally.”

“For the past five years, it's been entirely a subscription-based SaaS platform. About 35,000 people have ever tried the product or used it as a pay-as-you-go model. We have about 3500 SaaS customers that are paying us on an annual subscription basis.”

“I mean, we have a customer right now we're working with that's looking at doing, you know, over 10,000 seats with us because they want to see everyone in the company who builds or markets or designs the product, be able to have that direct interaction and see …”

“We just raised a hundred million dollars from insight partners and have yet to announce that publicly, but pretty excited to have raised that.”

“Did that in in Q four, and we'll probably do that again in Q one.”

“We're doing you know, supporting massive research teams and design teams at some of the largest tech companies in the world that might be spending, you know, over a million dollars a year with us.”

“Some of the companies you mentioned like SurveyMonkey or Qualtrics, they're great partners of ours. We spend a lot of time going to market with them.”

“We saw massive pipeline growth last year. Our pipeline was up 75% year over year.”

“Yeah, absolutely. And that's probably right somewhere in that window is probably right about where we were.”