Qualtrics

includes Qualtrics XM, Qualtrics Experience Management

18 statements across 9 episodes · 9 bullish · 1 bearish · 7 people on the record · first statement Feb 10, 2018 by Ryan Smith · said 89 times in 32 episodes since 2016 · across every show →

Mentions by year, the whole family

brought up most by Nathan Latka (40), Ryan Smith (18), Alfonso de la Nuez (7), Matt Britton (6), Vivek Bhaskaran (3), Greg Harris (3), Rob Nelson (2), George Simons (2)

tap a year for its mentions
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0815201620172018201920202021202220232024episodes it came up in
0027.5415201620172018201920202021202220232024episodesmentions per episode
2024 5 mentions in 2 episodes 3 per episode
2023 1 mention in 1 episode
2022 16 mentions in 4 episodes 4 per episode
2021 9 mentions in 4 episodes 2 per episode
2020 4 mentions in 2 episodes 2 per episode
2019 8 mentions in 3 episodes 3 per episode
2018 40 mentions in 13 episodes 3 per episode
2017 4 mentions in 2 episodes 2 per episode
2016 2 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Qualtrics, oldest first

Feb 10, 2018 neutral
Assertion Not checkable as stated
Smith: Qualtrics had 160,000 NPS studies running by 2012
“And, you know, we wake up in 2011 after a bunch of hard work with [309] Ryan Smith: You know, 2012 with 160,000 net promoter studies or NPS studies running on Qualtrics and people being able to metric and kind of power their business of experienced data.”
Ryan Smith Feb 10, 2018 ▶ 5:05 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018 bullish
Assertion Supported
Smith: Qualtrics has already surpassed $250M in ARR
“I think we already have. Good. I asked that question very specifically. What I found is if I underestimate a little, a founder feels much more comfortable going, we just broke that versus. We're good. That's in the rear of your view mirror.”
Ryan Smith Feb 10, 2018 ▶ 7:11 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018 positive
Assertion Supported
Smith: Qualtrics has 9,000 brand customers paying up to $6M annually
“Yeah, paying customers, and these are brands. These are, I mean, we have a lot more customers in the brands, but they, you know, if you look at 9000, then you look at, you know, they're paying anywhere from 12,000 all the way up to, You know, five, six millio…”
Ryan Smith Feb 10, 2018 ▶ 6:39 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018 positive
Assertion Not checkable as stated
Smith: Seeding universities as early customers drove massive enterprise sales
“We started with the worst economically driven customer base that you could in academics, but we have every single major university in the world on Qualtrics, and the value came when their students graduated and went to Expedia or went to You know, Heineken and…”
Ryan Smith Feb 10, 2018 ▶ 24:42 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018
Assertion Not checkable as stated
Smith: Qualtrics maintained 100% growth and profitability from 2006 to 2009
“We operated it with a hundred percent growth and being profitable through 2006, seven, eight, nine.”
Ryan Smith Feb 10, 2018 ▶ 15:34 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018
Assertion Not checkable as stated
Smith: Qualtrics had seven term sheets and an acquisition offer in 2011
“When someone rolls into the valley in 2011 with a pretty high run rate kicking off that kind of cash, you don't need leverage, right? I mean, we didn't even really meet when we had seven term sheets and an offer to sell the company.”
Ryan Smith Feb 10, 2018 ▶ 16:39 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018
Assertion Supported
Smith: Qualtrics powers all feedback for healthcare.gov
“We power all the feedback for healthcare.gov and, you know, thousands of brands.”
Ryan Smith Feb 10, 2018 ▶ 19:36 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018 positive
Assertion Supported
Smith: Qualtrics is and has always been cash-flow positive
“Makeup that we have at Qualtrics where we're cashflow positive. We've always been, it was really nice to be able to say, Hey here's an opportunity to have some liquidity and, you know, kind of get acclimated a little bit to what life is going to be like for a…”
Ryan Smith Feb 10, 2018 ▶ 10:46 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Feb 10, 2018 positive
Disclosure
Smith: Qualtrics left $100M valuation on table during Series A
“I mean, in our series A, we raised, you know, seventy million dollars. We took, we left a hundred million extra valuation on the table from a credible party because we care about, you know, who we're going to battle with, and I think that's what we've always …”
Ryan Smith Feb 10, 2018 ▶ 12:26 931 Qualtrics "Well Past" $250m in ARR, When Will The Go Public?
Aug 1, 2018 positive
Assertion Not checkable as stated
Latka: The most successful SaaS companies originated out of agencies
“And the most successful SAS companies I've ever seen all came out of agencies. Qualtrics with Ryan Smith Ryan Holmes at Hootsuite. I mean, the most successful SaaS company started as agencies.”
Nathan Latka Aug 1, 2018 ▶ 19:46 1103 When should he quit his agency and go all in on software?
Nov 8, 2018
Assertion Not checkable as stated
Latka: Early-stage interviews get 3x more downloads than pre-IPO founders
“The interviews I do with people that are at your level get almost three times the downloads as when I have Ryan on from Qualtrics and they're about to IPO.”
Nathan Latka Nov 8, 2018 ▶ 8:27 1202 He Raised $20m+ in First Company, Now Bootstrapping in B2B Sales Tech Space, $1m in ARR
Feb 6, 2019
Disclosure
Agarwal: Cvent didn't receive a 20x revenue buyout offer before IPO
“Unfortunately, we didn't get 20 times revenue like Qualtrics as an offer, because maybe that would change your mind if you get that kind of valuation.”
Reggie Agarwal Feb 6, 2019 ▶ 5:14 1292 How Cvent Hit $500m Bookings with Eyes on $1B in Meeting and Event Space
Jun 1, 2019 negative
Insight
Bolt: Aggregate survey tools fail at recruiting for 1-on-1 research
“When you're internally using a survey tool, like let's just say Qualtrics or four C are these tools that are designed for aggregate data. There's all these little things that don't work the same way when you're talking about getting a real human for one-on-one…”
Nate Bolt Jun 1, 2019 ▶ 7:25 1407 Ex Facebook Now Happily Bootstrapping in UX Research Tool Space Past $125k in MRR
Mar 19, 2020 positive
Assertion Partly supported
SurveyMonkey and Qualtrics are go-to-market partners for UserTesting
“Some of the companies you mentioned like SurveyMonkey or Qualtrics, they're great partners of ours. We spend a lot of time going to market with them.”
Andy MacMillan Mar 19, 2020 ▶ 14:07 1699 UserTesting Grabs $100m Series D w/ $84m in Revenues While Rest Of World Virus Panics, How Will CEO Spend Money?
May 3, 2022 bullish
Opinion
QuestionPro beats Qualtrics in Dubai because its local team works Sundays
“In Dubai, we can beat out Qualtrics and Medallia very, very easily, because we walk into the door and say, hey, look, we are right here. You know, enterprise sales is largely about, hey, you work on Sundays, we work on Sundays.”
Vivek Bhaskaran May 3, 2022 ▶ 15:33 He Acquired Companies through Whatsapp. Bootstrapped with $30m in revenue today.
Dec 20, 2022 positive
Opinion
Britton: Qualtrics sets the gold standard for online market research
“Qualtrics has really set the gold standard for online market research.”
Matt Britton Dec 20, 2022 ▶ 6:08 He just hit $60m Revenue but burned $25m net last year. Here's how Market Research SaaS Suzy fixed their runway in volatile economy
Dec 20, 2022 neutral
Assertion Not checkable as stated
Suzy spent up to 65% of revenue on R&D catching Qualtrics
“Adds peak R and D was 60, 65% of revenue because we had to catch up the Qualtrics, right?”
Matt Britton Dec 20, 2022 ▶ 11:39 He just hit $60m Revenue but burned $25m net last year. Here's how Market Research SaaS Suzy fixed their runway in volatile economy
Jan 30, 2024 neutral
Assertion Supported
Britton: Qualtrics holds less than 2% of the $80B research market
“Qualtrics is a 1.2 billion dollar revenue company in an eighty billion dollar market. So you're looking at less than two percent market share for the leading digital player in the research space.”
Matt Britton Jan 30, 2024 ▶ 6:49 Suzy.com did $65m Revenue Last Year. 18% was services so how did he keep 75% gross margin?
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