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lifetime value

8 statements across 8 episodes · 2 bullish · 3 bearish · 8 people on the record · first statement Feb 1, 2017 by Rami Shama · across every show →

Everything said about lifetime value, oldest first

Feb 1, 2017 neutral
Disclosure
Appointlet projects customer lifetime value at $400 to $500
“Around the 405 hundred dollars.”
Rami Shama Feb 1, 2017 ▶ 15:07 EP 557: Appointlet Hits $35k MRR, Co-Founders Because of Reddit Helping 1100 Customers Schedule with Rami El Chamaa
Feb 27, 2017 positive
Assertion Not checkable as stated
Socedo estimates its customer lifetime value at approximately $20,000
“We look at lifetime value today is around 20 K.”
Aseem Badshah Feb 27, 2017 ▶ 15:44 EP 583: Socedo Does $1.5M+ In 2016, $200K MRR Now Helping 200 Customers Close More Leads with CEO Aseem Badshah
May 16, 2017 neutral
Assertion Not checkable as stated
Gardner: Unbounce average customer lifetime value is roughly $1,000
“It depends on the plan, but I think on average it's probably around a thousand dollars.”
Oli Gardner May 16, 2017 ▶ 16:02 661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner
Aug 8, 2017 positive
Assertion Not checkable as stated
Cayasso: Slidebean's LTV reached over $1,000 with reduced churn
“Our lifetime value, you know, lasts is actually around over a thousand dollars with our, you know, with our newcomers and our churn started reducing you know, that's new less, you know, with our recent, more recent progress in turn, but, you know, through most…”
Jose Cayasso Aug 8, 2017 ▶ 8:46 745: At $1.5m Revenue, Is This The New PowerPoint?
May 3, 2018 negative
Insight
LTV-to-CAC ratios are almost meaningless for evaluating SaaS companies.
“Yeah, I mean, like when you look at lifetime value and that kind of CAC ratio in a SaaS company, it's almost meaningless.”
Frank Bien May 3, 2018 ▶ 13:59 1013 Guess How This Data Tool Will Break $100m In 2018
Jun 10, 2018 negative
Insight
Balogh: Customer lifetime value is irrelevant in first two years of sales
“The LT, you know, lifetime value in the first two years of sales is to me irrelevant. So I don't look at it.”
Aki Balogh Jun 10, 2018 ▶ 16:59 1051 CEO: "We Went from $35k in MRR to $350k in 12 months"
Oct 21, 2018
Disclosure
Target Recruit reached $5M ARR without ever calculating customer lifetime value
“And I've, I'll be very honest. We don't, we have not calculated the metric called lifetime value of the customer.”
Reena Gupta Oct 21, 2018 ▶ 15:12 1184 California Mom Bootstraps HR Tech to $5m in ARR
Feb 25, 2021 negative
Insight
Hard sales quotas for CS incentivize short-term decisions that harm LTV
“And then they make decisions for the short term and it does not, not good outcome for lifetime value.”
Derek O'Carroll Feb 25, 2021 ▶ 11:54 Brightpearl $33m Raised, $105m Valuation, $18m Revenue, Targeting $25m by EOY
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