StarZero All shows Try the podcast clipper →

Kustomer

7 statements across 1 episodes · 5 bullish · 1 bearish · 1 people on the record · first statement Feb 1, 2019 by Brad Birnbaum · said 16 times in 2 episodes since 2019 · across every show →

Mentions by year

brought up most by Nathan Latka (13), Brad Birnbaum (2), Seymour Arasolov (1)

tap a year for its mentions
0081151201920202021episodesmentions
011201920202021episodes it came up in
007.50.5151201920202021episodesmentions per episode
2021 1 mention in 1 episode
2019 15 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Kustomer, oldest first

Feb 1, 2019
Disclosure
Birnbaum details Kustomer funding rounds: $2.5M Seed, $10M Series A, $26M Series B
“Well we did yes, we've done a we did a two and a half seed, a ten million a, and then we just did we just did 26 on the on the B.”
Brad Birnbaum Feb 1, 2019 ▶ 14:16 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 negative
Insight
Birnbaum: Legacy ticketing systems lack customer context and actionability
“When customers go to a company to seek support, most of the time companies are using a standard ticketing system. And those ticketing systems know very little about the customer, right? They a customer may email it, may email in, Hey, I have a problem with thi…”
Brad Birnbaum Feb 1, 2019 ▶ 2:32 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 bullish
Prediction Not checkable as stated
Birnbaum predicts Kustomer will 6x its revenue run rate in year two
“We'll, from year one to year two, we'll, we'll six X it.”
Brad Birnbaum Feb 1, 2019 ▶ 16:33 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 positive
Assertion Not checkable as stated
Birnbaum: 80%+ of recent Kustomer deals are Enterprise or Ultimate
“80% or greater of our new deals in the last two quarters have been Enterprise or Ultimate.”
Brad Birnbaum Feb 1, 2019 ▶ 9:30 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 bullish
Assertion Not checkable as stated
Birnbaum: Kustomer achieved 40% expansion revenue in the current quarter
“If you're talking about churn, including expansion, then we've, our expansion is 40% this quarter, right?”
Brad Birnbaum Feb 1, 2019 ▶ 8:09 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 bullish
Disclosure
Birnbaum: Kustomer Will Tolerate Longer Payback Periods in Hyper-Growth
“We're going to get a little more aggressive. We're entering that hyper growth mode right now.”
Brad Birnbaum Feb 1, 2019 ▶ 19:27 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Feb 1, 2019 positive
Assertion Not checkable as stated
Birnbaum: Kustomer counts Fortune 50 companies among its customers
“We do have fortune 50 companies.”
Brad Birnbaum Feb 1, 2019 ▶ 15:36 1287 Why He Left Salesforce After $50m+ Acquisition to Build Kustomer.com
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 2,600 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.

Try the podcast clipper Learn more