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Eric Yuan

9 statements across 1 episodes · 4 bullish · 2 bearish · 1 people on the record · first statement May 4, 2018 by Eric Yuan · said 888 times in 838 episodes since 2018 · across every show →

On the record as a speaker too: Eric Yuan's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Nathan Latka (859), Venki Balasubramanian (8), John Kim (6), Ray Rothrock (5), Santi Subotovsky (3), Casey Zeman (2), Andy MacMillan (2), Aki Balogh (2)

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015030020182019202020212022202320242025episodes it came up in
002150430020182019202020212022202320242025episodesmentions per episode
2025 8 mentions in 8 episodes 1 per episode
2024 70 mentions in 70 episodes 1 per episode
2023 174 mentions in 174 episodes 1 per episode
2022 288 mentions in 284 episodes 1 per episode
2021 214 mentions in 204 episodes 1 per episode
2020 116 mentions in 93 episodes 1 per episode
2019 11 mentions in 3 episodes 4 per episode
2018 7 mentions in 2 episodes 4 per episode

every mention, scene by scene, with the transcript →

Everything said about Eric Yuan, oldest first

May 4, 2018 positive
Disclosure
Yuan: Zoom has not touched its Series C or D capital
“The C round and D round of money is still in the bank. We even did not touch that yet because we already generated, generated enough cash, you know, to help us to invest more into the backend operation or marketing side.”
Eric Yuan May 4, 2018 ▶ 7:05 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 negative
Assertion Not checkable as stated
Cisco doubted Zoom's vision, believing enterprise collaboration belonged in social networking
“At that time, they saw it is, you know, they focused on the social networking. At that time, they saw the overall, the collaboration strategy should be around the social networking. I have a different opinion, and they probably thought, I do not understand the…”
Eric Yuan May 4, 2018 ▶ 5:39 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 positive
Disclosure
Yuan: Zoom will not sell, contrasting with WebEx's early acquisition
“No, no, no. We don't want to sell the company. And by the way, you know, I was not a CEO, right? So WebEx, you know, the two co-founders and You know, they are already a public company. They wanted to sell the company back in, you know, in our case, you know, …”
Eric Yuan May 4, 2018 ▶ 3:16 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018
Disclosure
Yuan: Most Zoom Customer Acquisition Is Driven by Organic Growth
“For most of the customer acquisition are done by organic growth. A lot of incoming these, you know, happy customer refer to another customer. And you know, there's a snowball, you know, effect.”
Eric Yuan May 4, 2018 ▶ 13:50 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 negative
Insight
Yuan: Designing SaaS for artificial customer lock-in is the wrong approach
“We never wanted to make our services sticky. The reason why I think that is wrong direction, because the reason why you want to make it sticky, you always say, hey, this customer don't switch to others. I think that's wrong approach.”
Eric Yuan May 4, 2018 ▶ 15:17 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 bullish
Assertion Not publicly verifiable
Yuan: Zoom has achieved over 100% year-over-year growth for several years
“I think a minimum is 100%, you know, over the past several years, right? You know, and we got to the growth, you know, faster, right? I think that that's kind of a minimum is 100% over the past several years.”
Eric Yuan May 4, 2018 ▶ 10:24 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 bullish
Disclosure
Eric Yuan: Zoom's ultimate goal is connecting one billion users
“I, again, our goal is to connect a billion users to use Zoom.”
Eric Yuan May 4, 2018 ▶ 12:08 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018
Assertion Supported
Top WebEx engineers left Cisco to join Zoom shortly after launch
“I left at Cisco end of June of 2011, and that's how I started Zoom, and one month later, some top Webex engineers, they quit and followed me to start, to join Zoom.”
Eric Yuan May 4, 2018 ▶ 5:19 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
May 4, 2018 neutral
Assertion Not checkable as stated
Zoom's online customer cohort monthly churn is roughly 2% to 3%
“Online cohort, I would say industry average. It's about, you know, the two to three percent, right?”
Eric Yuan May 4, 2018 ▶ 17:51 1014 Zoom CEO on Killing His Old WebEx Baby With $150m+ in ARR
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