Salesforce

“The only way to get around this, or to figure out how to get more You know, more value based pricing is to not just have it be number of subscribers. It's to introduce feature gating, right? Where, well, I know the agency wants an integration with some Salesfo…”

“One of the powers of running a small company is that we have enormous amounts of options. Think about competing against the 900 pound gorilla, the slow moving, you know, whoever it is, Salesforce or QuickBooks where, you know, it's a big company and they're pl…”

“Ruben Gomez has his kind of rules of when to have a free plan and when not. And he said, number one, If your product is a relatively low cost to support each customer, there's not like an incremental cost of them sending emails or them doing whatever. Low cost…”

“When you look at companies that continue to grow year after year after year, it's almost never, especially in the B to B space, Pretty much never a single product. I think Slack might be one exception I can think of. Salesforce, they have a kajillion products.…”

“The basic piece of how to avoid login sharing is usually that if two people log in from the same company, they need to see something different. Right? In order to charge by seat. So if you think about logging into a CRM like Salesforce or Close or even like Tr…”

“We were paying six figures a year for f***ing Slack for MicroConf Connect. It was outrageous.”

“This is a trap that a lot of times people fall into where you look at a successful incumbent and you say their UX is terrible. I can do better UX. And you ignore the fact that, like, the actual person buying it, maybe the actual person buying it doesn't even u…”

“I think when we become a Salesforce App Exchange partner, I think it will mean, it will move the needle more for us, just based on like how I'm seeing it.”

“We have not found success with traditional CRM partner shops. There's like, 7000 HubSpot partners, there's who knows how many Salesforce partners, and even though I consider us a HubSpot app, a Salesforce app, That has actually not at all been a successful age…”

“MailChimp hasn't lowered their prices ever that I know about. And we, I mean, I used to monitor their prices because we competed with them. Never saw them lower them. Salesforce certainly hasn't, and there's hundreds of competitors.”