Assertion certainty 4/5 debate potential 1/5

Enterprise Drives UserTesting's Revenue Growth, Not Customer Count

Darrell Benatar · Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User · Jan 2, 2019 · at 39:58

Darrell Benatar, CEO of UserTesting, discusses company growth metrics and the move upmarket during a panel with Accel Partner Vas Natarajan.

0:00 / 0:05exact quote · 5.3s
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“Enterprise is, you know, the fastest growing part of our business in terms of revenue, not in terms of customers”

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Insight
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Darrell Benatar Jan 2, 2019 ▶ 22:33 Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User
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Darrell Benatar Jan 2, 2019 ▶ 24:37 Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User
Assertion Not checkable as stated
Enterprise Client Tested InVision Through UserTesting Due to Security Flaws
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Darrell Benatar Jan 2, 2019 ▶ 35:03 Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User
Insight
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Darrell Benatar Jan 2, 2019 ▶ 34:19 Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User
Disclosure
UserTesting Only Pulls Planned Roadmap Features Forward for Major Accounts
“When we think about, you know, that issue of large startups wanting you to do special things that maybe weren't on your roadmap, whatever we've been pretty disciplined about that, and the policy is, if it's something that's pretty close to something that was, …”
Darrell Benatar Jan 2, 2019 ▶ 34:34 Going Upmarket, How To Keep Growing When Your Buyer Is No Longer Your User
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