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Vend

includes Vend University

4 statements across 1 episodes · 2 bullish · 0 bearish · 2 people on the record · first statement Aug 21, 2017 by Alex Fala · said 9 times in 1 episodes since 2017 · across every show →

Mentions by year, the whole family

brought up most by Keri Gohman (4), Alex Fala (4), Amit Mathradas (1)

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2017 9 mentions in 1 episode

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Everything said about Vend, oldest first

Aug 21, 2017
Insight
Fala: Over-indexing on analytics and NPS surveys makes SaaS companies boring
“The thing I would add to some of what Matt said is you have to be really careful that that bias towards being analytical doesn't make you boring. It still means you've got to try new things, right? So you get really analytical, and then the natural tendency is…”
Alex Fala Aug 21, 2017 ▶ 12:26 Three Non Obvious Lessons Learned Selling to SMBs with Xero and Friends
Aug 21, 2017 positive
Insight
Fala: Selling SaaS to retailers requires conducting product demos after hours
“Like, our customers are focused on running their retail business during the day, which means you have to do demos after hours. Like, those basic insights can have material impact on the business.”
Alex Fala Aug 21, 2017 ▶ 14:37 Three Non Obvious Lessons Learned Selling to SMBs with Xero and Friends
Aug 21, 2017 positive
Assertion Supported
Gohman: Vend supports roughly 20,000 stores with 200 employees
“Vend is a software focused on POS for the retail segment, so a very verticalized strategy focusing on helping businesses Build, ah, build and thrive there in their organizations, but also have more fulfilling lives. About 20,000 stores and about 200 employees …”
Keri Gohman Aug 21, 2017 ▶ 2:31 Three Non Obvious Lessons Learned Selling to SMBs with Xero and Friends
Aug 21, 2017 neutral
Disclosure
Fala: Vend pivoted away from hospitality POS to focus on inventory-based retail
“So for us, that was saying, we're no longer going to be hospitality pause, we're going to focus completely on inventory based retail.”
Alex Fala Aug 21, 2017 ▶ 6:15 Three Non Obvious Lessons Learned Selling to SMBs with Xero and Friends
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