sales ops

8 statements across 6 episodes · 4 bullish · 2 bearish · 7 people on the record · first statement Aug 13, 2019 by Yamini Rangan · across every show →

Everything said about sales ops, oldest first

Aug 13, 2019 positive
Insight
Hire Sales Ops as Soon as You Start Hiring Sales
“As soon as you start building your sales organization, get the first sales ops person. Now, in all truth, I was a sales strategy expert before my current role, and so I'm a little bit biased towards that, but they are the best investment you can actually make,…”
Yamini Rangan Aug 13, 2019 ▶ 17:38 5 Myths That Stop SaaS Companies From Moving Upmarket Dropbox's CCO Yamini Rangan (now CEO HubSpot)
Mar 3, 2023
Insight
Scaling SaaS startups must hire sales ops and enablement early
“Investing in the enablement process is a really important thing to do, and part of that is hiring sales ops and hiring an enablement team really early on.”
Scott Pugh Mar 3, 2023 ▶ 13:36 Scaling a SaaS Sales Team While Building Culture with Figma's VP of Sales, Scott Pugh
Apr 5, 2023 positive
Insight
Blond: Startups should hire their first RevOps leader at 2-8 sales reps
“The company is two to eight sales reps, which is maybe the range with which I would suggest making this higher, you know, any, anywhere between two and eight.”
Sam Blond Apr 5, 2023 ▶ 15:22 CRO Confidential: Guild Education SVP, Go To Market Strategy, Operations & Enablement Cherishma Shah
Apr 5, 2023 positive
Insight
Shah: RevOps differs from sales ops by spanning the entire customer journey
“That said, I think it's also important to call out that this is incremental to what is, what a traditional sales ops or marketing ops function looks like because revenue operations essentially touches multiple functions across the sales cycle, right? All the w…”
Cherishma Shah Apr 5, 2023 ▶ 8:28 CRO Confidential: Guild Education SVP, Go To Market Strategy, Operations & Enablement Cherishma Shah
Apr 5, 2023 neutral
Assertion Not checkable as stated
Blond: EchoSign had zero sales ops staff at its Adobe acquisition
“And echo sign, we were like, ah, gosh, a hundred to a 150 employees or thereabouts when Adobe acquired us. And we didn't have anyone in sales ops.”
Sam Blond Apr 5, 2023 ▶ 33:27 CRO Confidential: Guild Education SVP, Go To Market Strategy, Operations & Enablement Cherishma Shah
Aug 9, 2023 positive
Insight
At 10 to 20 reps, revenue operations becomes the most critical function
“When you get to about 10 to 20, Sellers. Then it starts to change into more of a revenue function, and there's a lot of components to a good revenue function, but the single most important one is a healthy and sort of advanced, sophisticated operations functio…”
Spencer Kimball Aug 9, 2023 ▶ 30:05 Scaling to $5B with Cockroach Labs' CEO Spencer Kimball's Formula for Sustained Growth + Resilience
Jul 19, 2024 bearish
Prediction Not checkable as stated
Cabane: The SDR role is disappearing into sales ops and closing positions
“The SDR role is going away. The people will become closers or will evolve into something else. What's that? Something else? Probably sales ops. They will handle the orchestration, the workflows.”
Guillaume Cabane Jul 19, 2024 ▶ 32:00 Deep Dive: AI-Powered Marketing to Get More Leads and Customers with HyperGrowth Partners
Jun 16, 2026 bearish
Prediction Not checkable as stated
Lemkin: A Generation of Operations Roles Will Never Be Hired
“I mean, for us there, so there'll be a whole generation of these people that are just never hired. There may be some folks that are laid off. I, and I think more commonly they'll just be slowly managed out and just replaced with agents.”
Jason Lemkin Jun 16, 2026 ▶ 46:14 Our Agent Negotiated a Vendor Renewal, Became a CFO and a Better SDR .. but has too many guardrails
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