Jeff Lawson

15 statements across 3 episodes · 5 bullish · 1 bearish · 2 people on the record · first statement Jul 7, 2017 by Josh Stein · said 22 times in 11 episodes since 2017 · across every show →

On the record as a speaker too: Jeff Lawson's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Jason Lemkin (17), Byron Deeter (2), Tomasz Tunguz (1), Jennifer Tejada (1), Doug Song (1)

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0232017201820192020202120222023202420252026episodes it came up in
0021.5432017201820192020202120222023202420252026episodesmentions per episode
2026 1 mention in 1 episode
2023 1 mention in 1 episode
2022 3 mentions in 2 episodes 2 per episode
2021 3 mentions in 2 episodes 2 per episode
2020 2 mentions in 1 episode
2018 2 mentions in 1 episode
2017 10 mentions in 3 episodes 3 per episode

every mention, scene by scene, with the transcript →

Everything said about Jeff Lawson, oldest first

Jul 7, 2017 positive
Disclosure
Twilio CEO Jeff Lawson rejected opaque enterprise pricing for 'no shenanigans'
“And we've had talks, like, hey, are we leaving money on the table? Like, you know, And he's like, nope, no shenanigans. Boom. That makes it a very short conversation.”
Josh Stein Jul 7, 2017 ▶ 15:40 Josh Stein of DFJ: What Makes a Great SaaS CEO
Jul 10, 2017
Insight
Lawson: A small five-person team is the unit of progress in software
“Right, so you don't need a hundred engineers to build a product. Like, you need five engineers who work really well together, and who know the problem domain, know the customer, can prioritize well, and can ship and operate code. Right, that's the unit of prog…”
Jeff Lawson Jul 10, 2017 ▶ 24:41 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017
Assertion Not checkable as stated
Lawson: Twilio's early top 50 accounts were personally closed by the CEO
“What I did is I looked back at, like, every major customer that, that, you know, I could look at, like, our top, like, 50 list or whatever, and I go through the list, and I, like, a substantial number of them I looked at, and I'm like, wow, when we were really…”
Jeff Lawson Jul 10, 2017 ▶ 19:52 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017
Disclosure
Lawson: Twilio monetizes enterprise security features as a separate recurring plan
“So for Twilio, for example, we have got our enterprise plan. It adds things like single sign-on and client certificate validation, And a bunch of other like security and compliance related things that, you know, clearly enterprises with a lot of check boxes be…”
Jeff Lawson Jul 10, 2017 ▶ 12:50 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017
Insight
Lawson: Usage-based SaaS needs recurring packages to justify enterprise sales reps
“If you're not willing to sign up for this monthly recurring package, then you're probably not a very qualified opportunity, right? Because with our usage-based model, the prices at Twilio start at a penny. Yeah. And you can sign up on our website and get going…”
Jeff Lawson Jul 10, 2017 ▶ 13:22 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017 neutral
Insight
Lawson: Early Sales Hires Face More Cultural Friction Than Engineers
“I thought that the cultural shift that happened was not so much a struggle for, like, the developers, it was actually a really interesting struggle for the salespeople, especially the early ones that we brought into the organization, because they were the ones…”
Jeff Lawson Jul 10, 2017 ▶ 15:03 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017 positive
Disclosure
Jeff Lawson commits to at least three face-to-face customer meetings weekly
“And so I set the internal going and meet with at least three customers a week. And, you know, face-to-face meetings with customers, and I asked the sales team's help. Hey, I want you to bring me in. I want to meet customers. When I get on a plane, it's going t…”
Jeff Lawson Jul 10, 2017 ▶ 34:49 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jul 10, 2017 negative
Opinion
Lawson: 'Find a niche' and single-product focus is bad startup advice
“And I know there's this advice that entrepreneurs often get about, you know, find a niche, get rich you know, focus, focus, focus. You know, there's a lot of ways to phrase this bad advice.”
Jeff Lawson Jul 10, 2017 ▶ 23:01 Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder
Jan 15, 2021
Insight
Lawson: Distributed teams should stay within three time zones for workday overlap
“My recommendation, keep them within three time zones of each other. So you've got a maximum amount of overlap in the workday so that they can collaborate effectively.”
Jeff Lawson Jan 15, 2021 ▶ 43:47 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021 positive
Insight
Lawson: Engineering teams require distinct developer archetypes of inventors and maintainers
“And the same thing goes for developers. You've got the developers are really good at forging the new thing and inventing the new thing, and they can write a ton of code in one afternoon that you know, invents a new product. And there's other developers who are…”
Jeff Lawson Jan 15, 2021 ▶ 24:36 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021
Insight
Lawson: Adding money or people to a late project delays it further
“You can't just throw more money or people at a late project and expect it to catch up. In fact, if anything, that will make it further delayed.”
Jeff Lawson Jan 15, 2021 ▶ 4:45 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021
Disclosure
Lawson: Twilio requires engineers to work support shifts two days a year
“There have been times at Twilio where we have all of our engineers take turns doing support, you know, like two days a year.”
Jeff Lawson Jan 15, 2021 ▶ 14:15 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021 positive
Prediction Not checkable as stated
Lawson: Twilio employees will shuffle teams based on remote work preferences post-pandemic
“Within Twilio, I suspect when we can go back to offices, there will be a bit of a team shuffling going on, because certain teams will say, we want to be back in an office, and other teams will say, we're really happy virtual, and people will find the teams tha…”
Jeff Lawson Jan 15, 2021 ▶ 45:41 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021 positive
Insight
Lawson: Instilling customer ownership motivates developers to do mundane maintenance work
“Instilling that sense of ownership, I think, is how you actually get everybody to care about even, you know, the more mundane parts of whatever someone's job is.”
Jeff Lawson Jan 15, 2021 ▶ 23:15 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
Jan 15, 2021
Insight
Lawson: Relying on 10x engineers is not a viable corporate strategy
“It's not a strategy to say, I'm only going to hire these like, you know, top one percent, you know, 10 X developers, and that's how I'm going to build my company. The strategy is how do I take a wide variety of engineers and make them work together as a team t…”
Jeff Lawson Jan 15, 2021 ▶ 17:11 How To Collaborate, Manage & Work With Developers With Jeff Lawson, CEO Twilio
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