Jeff Lawson commits to at least three face-to-face customer meetings weekly
Jeff Lawson · Twilio: The Inside Story with Jeff Lawson, CEO/Co-Founder · Jul 10, 2017 · at 34:49
Twilio CEO Jeff Lawson discusses refocusing his time on customers after spending the previous year consumed by Twilio's IPO and follow-on offering roadshows.
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“And so I set the internal going and meet with at least three customers a week. And, you know, face-to-face meetings with customers, and I asked the sales team's help. Hey, I want you to bring me in. I want to meet customers. When I get on a plane, it's going to be to meet customers, not to meet investors or to do PR or speaking gigs.”
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