COVID

“This is an example of telehealth that has skyrocketed given the cloud And COVID combination, a 300 X increase in telehealth visits.”

“So a ton of people will have ton of countries, as well as companies, as well as states in the US and things like that. Have used Neo for J to do contact tracing of COVID”

“The first week of COVID, we have, we had a starter edition. It was kind of expensive. And then we said, you could now buy, it was maybe 253 hundred bucks. I can't remember. But we said, we're going to lower the price. If you buy the whole suite, sales, marketi…”

“And then at the beginning of COVID, we decided to change the whole company. We said we're not going to value that anymore. We want to be more customer obsessed. And so we pivoted the entire company to a consumption model.”

“Ecom pulled forward tremendously, and now it's revisited its prior growth path almost exactly.”

“Our culture suffered. Like we were not as productive during COVID. People thought, oh, this must be, I had other CEOs. This must be great. You just, you're, you must be running at full speed. I'm like, no, I hired 1200 people the past year that have, the past …”

“Where those like front desk workers you know, you think about a spa with 10, 15 providers, they would normally have three, four providers that is before COVID and each of them get paid like 13, 14 bucks an hour. Now that same business has to make it work with …”

“We lost ten million in COVID. We lost, I lost ten million as the majority shareholder. I lost ten million dollars.”