Lang: Post-COVID spa front-desk wages jumped to $20-$23 per hour
Daniel Laniado (Daniel Lang) · Why Vertical SaaS is Booming, And How to Get 110% NRR from SMBs, with Jason Lemkin + Mangomint's CEO · Sep 6, 2024 · at 23:43
Daniel Lang, CEO of salon/spa software platform Mangomint, explains how labor shortages and wage inflation are affecting SMB staffing dynamics.
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“Where those like front desk workers you know, you think about a spa with 10, 15 providers, they would normally have three, four providers that is before COVID and each of them get paid like 13, 14 bucks an hour. Now that same business has to make it work with like one or two providers. So half of them and those People make 20 to 23 dollars an hour. So cost of labor is up. Supply of labor is down and retention is really low as well.”
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