Mikael Yang

Co-Founder and CEO, Manychat · 1 appearance on the record.

computed by AI from the episodes · how this works → · full disclaimer →

founderexecutive@mikedyang ↗LinkedIn ↗manychat.com ↗

He co-founded Manychat in 2015, building it into a conversational marketing and chatbot automation platform across Instagram, WhatsApp, and Facebook Messenger. Under his leadership, Manychat has expanded to serve over one million businesses across 170+ countries.

15statements → 12claims → 4claims resolved → 100%fully supported → 3.87/5average certainty → 1.53/5average debate potential → ≈4.5/5argument clarity, estimated →

4 supported 0 partly supported 0 contradicted 8 not checkable as stated how the 12 claims stand · each chip opens the sources

2 predictions · 10 assertions · 3 insights · every statement was checked. The predictions and assertions are the 12 claims: statements the public record can support or contradict. 4 are resolved, and 8 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Mikael argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Yang: Facebook Messenger bans promotional messages outside 24-hour window
“After 24 hours you can only send content that people subscribe to, And that cannot be, like, promotional or ads”
Mikael Yang May 26, 2017 ▶ 11:52 #1453 The future of chat (and interacting with your customers)

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Mikael Yang on measured tape to publish a rate. This says nothing about how they speak.

Everything Mikael Yang said on Mixergy that made the record, most notable first. Filter by type, assessment or year in the ledger →

Prediction Not checkable as stated
Prediction: Messenger will replace email and websites within seven years
“Like, the potential of bots and of messenger is still by far 90%, 95% of it is untapped. We think that messenger is gonna become the central hub of communication between businesses and customers, and in a few years, three, five, seven years, it's gonna capture…”
Mikael Yang May 26, 2017 ▶ 23:08 #1453 The future of chat (and interacting with your customers)
Insight
Yang: Emerging markets skip websites and go straight to messenger bots
“There are some countries where Telegram is the number one communication channel, and people need a way to be represented there, so bots come into that space and they start to actually take on the role of websites, because people are not building websites, they…”
Mikael Yang May 26, 2017 ▶ 56:44 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: Messenger bot multi-step micro-interactions achieve 95% to 98% CTR
“It's 95 to 98%, and it doesn't get lower.”
Mikael Yang May 26, 2017 ▶ 8:48 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: 10K-user health bot achieved 80% opens sending 14 messages weekly
“So we had one bot that had over 10,000 subscribers, and they messaged, like in the span of a week, they messaged their audience 14 times. And? And they got 80% open rates and 10%, 10% CTR on each one of those messages.”
Mikael Yang May 26, 2017 ▶ 14:02 #1453 The future of chat (and interacting with your customers)
Prediction Not checkable as stated
Yang: WebViews will be huge for Messenger by enabling complex use cases
“I think web use are going to be huge for messenger because they unlock so much of more complex use cases that are not just not possible through bots.”
Mikael Yang May 26, 2017 ▶ 34:29 #1453 The future of chat (and interacting with your customers)
Insight
Yang: Website visitors are anonymous, but Messenger bot visitors become active connections
“If you're, if you have visitors on websites, those visitors are not your, like, They're not your customers yet. You don't know them. You know who they are. You don't know, like, what's, you don't have a connection with them. But if they're in Messenger, everyo…”
Mikael Yang May 26, 2017 ▶ 39:04 #1453 The future of chat (and interacting with your customers)
Insight
Yang: Low ARPU consumer apps require pure viral growth
“With consumer projects, like, when you have the like, revenue per user less than a dollar a year, if you're, like, running ads or something, you have to have millions of users. And that you can get only, like, getting them for free, basically, virally.”
Mikael Yang May 26, 2017 ▶ 51:04 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: Marketer Sean Patrick Simpson amassed over 40k Messenger subscribers
“So, we have this just messenger alchemist Sean Patrick Simpson, who gets, he got over 40,000 messenger subscribers on his messenger list”
Mikael Yang May 26, 2017 ▶ 4:13 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: ManyChat user generated $11k in sales from $2k ad spend
“So one of the campaigns that he did, he spent, like, 2000 on ads and made 11,000 in sales in just, like, a few months. Days.”
Mikael Yang May 26, 2017 ▶ 5:23 #1453 The future of chat (and interacting with your customers)
Assertion Supported
Yang: Facebook Messenger bans promotional messages outside 24-hour window
“After 24 hours you can only send content that people subscribe to, And that cannot be, like, promotional or ads”
Mikael Yang May 26, 2017 ▶ 11:52 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: EDM record label bot gets 56% CTR on weekly audio previews
“We have one client, it's a music label, a record label. They sent out one broadcast every week, so a weekly broadcast with a 32nd preview of an upcoming single from their record label, and it's an electronic dance music label, so they put out a lot of singles …”
Mikael Yang May 26, 2017 ▶ 15:57 #1453 The future of chat (and interacting with your customers)
Assertion Supported
Yang: Facebook has 65M business Pages adaptable into bots
“It's 1.2 billion people every month using the messenger platform. They have over sixty five million businesses using pages and each page is a potential is a one click away from becoming a bot.”
Mikael Yang May 26, 2017 ▶ 54:04 #1453 The future of chat (and interacting with your customers)
Assertion Not checkable as stated
Yang: ManyBot has over 500,000 bots on Telegram
“We have over, like, half a million bots there.”
Mikael Yang May 26, 2017 ▶ 55:40 #1453 The future of chat (and interacting with your customers)
Assertion Supported
Yang: Intercom has 17,000 customers while ManyChat has 20,000 connected bots
“Inter, Intercom has, like, 17,000 customers, and we already have over 20,000 bots connected to the platform.”
Mikael Yang May 26, 2017 ▶ 1:02:25 #1453 The future of chat (and interacting with your customers)
Assertion Supported
Yang: Facebook drove high F8 engagement using Messenger parametric codes for swag
“What Facebook did is they put up this parametric code that said, like, Hey, if you want free swag, just scan this code, and you're gonna we're gonna send you a message of what you've got, and it can be a t-shirt, socks, or something else, and everyone was like…”
Mikael Yang May 26, 2017 ▶ 27:51 #1453 The future of chat (and interacting with your customers)

Appearances (1)

EpisodeDateSpeaking time
#1453 The future of chat (and interacting with your customers) May 26, 2017 36m
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