level two customer support

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Mar 1, 2024 by David Sacks · across every show →

Everything said about level two customer support, oldest first

Mar 1, 2024 bullish

Prediction Not checkable as stated

Sacks: AI will eliminate tier-one support and eat into tier-two roles

“And I think the AI will do a really good job eliminating level one. It'll start to eating to level two, but you're probably going to need humans to deal with the more complex cases.”

David Sacks Mar 1, 2024 ▶ 57:48 E168: Can Google save itself? Abolish HR, AI takes over Customer Support, Reddit IPO teardown

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level two customer support

Everything said about level two customer support, oldest first

Turn any episode into a week of clips.