Level Two Customer Support

topic on 1 show · 1 statements across 1 episodes

1 statements about Level Two Customer Support, every show

ALL-IN Prediction Not checkable as stated

Sacks: AI will eliminate tier-one support and eat into tier-two roles

“And I think the AI will do a really good job eliminating level one. It'll start to eating to level two, but you're probably going to need humans to deal with the more complex cases.”

David Sacks Mar 1, 2024 ▶ 57:48 E168: Can Google save itself? Abolish HR, AI takes over Customer Support, Reddit IPO teardown

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Level Two Customer Support

1 statements about Level Two Customer Support, every show

Turn any episode into a week of clips.