The Ledger, every show

“If you have high performers on your team, in no way are they going to do that, because high performers, they want to perform. I mean, they want to take pride in the craft of their work, and they want to do great stuff”

“Hours as a proxy for getting work done is totally meaningless.”

“A trustful approach is you share all of that with your employees. So they feel like they are partners in the business. I mean, you tell your employees the same thing you would tell your co-founders.”

“In our one-on-ones, I would basically say, you have to complain about three things in this one-on-one, and one of them has to be something about me. So I basically force them. You cannot say nothing.”

“If you are not transparent with your employees and telling them what's really going on, they will write their own stories and you'll, you'll lose far more people who just sort of imagine that things are terrible than just telling the answer.”

“When you stop saying these are the specific hours that you must work, people will give you a lot more flexibility in terms of what they are willing to work on.”

“If you are trying to hire really great people, and I mean, you should be trying to hire the best people, you should be thinking about the long game. It's not how much vacation somebody took this week, or this month, or this year, it's how productive are they o…”

“You also have to share the context. You know, it's a lot of employees are not going to have the business context that you do, but being forced to share that context actually creates much more business literate employees, which is going to be better for your co…”

“When you build your company policies around the lowest common denominator, You end up punishing everybody, and you end up ultimately punishing your company.”