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Berkowitz: Managers should mandate employees share three complaints in 1-on-1s

Andrew Berkowitz · Episode 639 | The Secret Sauce to Building Happy, Motivated Teams · Dec 13, 2022 · at 27:29

Suggestion Ox CEO Andrew Berkowitz explains how he conditioned employees to normalize candid, critical feedback during regular one-on-one check-ins.

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“In our one-on-ones, I would basically say, you have to complain about three things in this one-on-one, and one of them has to be something about me. So I basically force them. You cannot say nothing.”

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