Everything Zeb Evans said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Enterprises will eventually buy all software and AI from a single provider
“So that goes along with our thesis of convergence of software, that software will converge ultimately given a long enough period of time. All of your software will be provided by one software provider. I believe one AI provider also.”
Salesforce products are built in isolation and do not integrate well
“Salesforce, yeah, they will try to provide all of the software, but all of their software is really built, built in very much in isolation. It does not play well with each other, and it's not great for what I see as the future of software where you really have…”
AI chat providers must build core productivity primitives themselves
“Every AI chat experience will need core primitives, and what we refer to primitives are things like a doc, slides, spreadsheet, kind of database and of course, attachments and files, and those things will need to be built by the AI chat providers themselves, a…”
AI labs will struggle to break into B2B enterprise collaboration software
“I think also that the AI labs will struggle cracking into B to B, especially with collaboration.”
Figma is deprecating third-party API access for prototype synchronization
“Recently they notified us that. You know, they've, they are deprecating that across the board, not just for us, for everyone.”
Software vendors will increasingly cut off third-party API access in data wars
“I think you're going to end up like waking up every day and, you know, I think you'll see another headline of this company cut off this access to this access and you're using, you know, your tool that you thought you were using to control everything connected …”
B2B software users will not want chat as their only UI
“I do not subscribe to the belief that everybody's going to want a single chat interface as their only interface within B to B software.”
Single-feature software businesses are in trouble for sure
“And I do think that software businesses that have a very simple product offering are in trouble for sure.”
Unified data models are 100x more effective for AI than API stitching
“I believe to certainly that all of the data in, in one place is in similar data models is, A hundred X more effective than trying to unify five, 10 different data models and databases through an API.”
Evans: Founders should bootstrap until product-market fit before raising VC
“I'm still, I still have very much an advocate for bootstrap as long as you can, until you get product market fit through, through getting product market fit after your product, product market fit, raise capital and efficient means when, you know, unit economic…”
Evans: ClickUp's sole defensibility is speed and superior product experience
“The only defensibility that we have is moving faster than our competitors and building better, a better product and a better user experience than they can as well.”
Evans: ClickUp Rejects the Software Rule to Do One Thing Well
“Traditionally that's not the thing to do in software, right? You're supposed to do one thing and do it well. And we've kind of always been the antithesis of that.”
Evans used a $5M convertible note to net 30% more equity
“Well, so I put in a cap at five million. So that, so essentially I was investing at a five million valuation. And then when we invested at two hundred million, your nerds, your notes convert at that same, I mean, I got like another 30 or 40% of the company.”
Evans used a fake name on early ClickUp enterprise sales calls
“And I was you know, using a fake name to be the acting salesperson in some of the calls.”
Having the CEO run sales calls makes a startup appear too small
“You kind of appear small when the CEO is the person doing the sales and answering the question.”
ClickUp lets users try paywalled features 100 times before blocking access
“We do feature paywalls a little bit differently in the sense where everybody actually gets access to the feature that is paywalled, and they don't really know that it's paywalled until you kind of start using it. You get a hundred uses of every feature.”
AI remains weak at calculations without executing code in virtual machines
“And you know, more importantly right now, AI, we're in a world where, where AI is not good at calculating things yet. So generally you're having to spin up a virtual machine and run Python or something on there. To actually perform those spreadsheet calculatio…”
ClickUp and Rippling share the same compound software platform strategy
“The only other company I'm aware of that, that had a similar strategy is rippling. They call it compound software. But it's the same approach and it just enables significantly greater flexibility and use cases and also velocity and shipping product.”
AI remains costly, slow, and error-prone without strict UI guardrails
“AI is like, I'm a total optimist in AI, but it's not there yet in a lot of ways. And it certainly is, is also very, it's very costly. It's pretty, pretty slow and it's ripe for errors. If you don't give it a bunch of guardrails,”
ClickUp Chat growth accelerated after Slack restricted third-party data access
“Our team chat product, which is our fastest growing product by far. And it's accelerated the growth ever since, since Slack did that.”
Enterprise AI delivers most value by operating proactively, not manually invoked
“That's where I see the real value coming from is, is where AI is really just providing the value automatically or asking you and confirming you that to provide the value, but it's just doing it there. You shouldn't have to go invoke AI to realize the value fro…”
Evans shut down his profitable previous startup rather than sell it
“I did not sell it. I actually, so I had my third near death experience and I realized during that period that that business was not adding net positive value for the world. I actually felt bad about it. I was like, we were inflating people's egos on social med…”
Evans: ClickUp was down to $25,000 with one month of runway
“We got to a point where, you know, there was, we had like 25 grand left in the bank account. And so that was like enough for another month, another month's runway really. And I had a little bit of money left, but not that much.”
Evans: ClickUp reached cash-flow positivity in 45 days after paywalls
“We added paywalls and we introduced promotions for one of the holidays that was during that month. And literally in a matter of like 45 days, You know, we were net positive. We were cash flow positive.”