Josh March
On 1 show, 1 appearance. The Shows tab opens the full record on each.
1shows
1appearances
13statements
0resolved
0supported
0contradicted
Everything Josh March said on any show that made the record, most notable first. Each card names its show and opens the statement there.
March: Deep customer care creates more value than Sprinklr's all-in-one approach
“Yeah, I just, you know, fundamentally, they, like, they have this vision of, like, being a social all-in-one, and, like, fundamentally, our vision is going deep in customer care and actually becoming more of a customer care all-in-one, and that's what we think…”
Casual 'in town' coffee invites convert better than formal sales pitches
“In a sales kind of relationship, you know, if you say like, Hey, I'd love to arrange a meeting, then like it becomes like a bigger formal thing where someone has to like, it's all men's like, well, do I really want to meet with like a potential vendor at this …”
Conversocial spends $100K to $150K to acquire a $100K enterprise contract
“You know, we'll, we'll probably spend kind of a hundred to a 150,000.”
March: Payback period under 18 months is appropriate for enterprise deals
“I mean, like I said, it fluctuates, but my kind of thinking around 18 months or under 18 months for the types of deals we do and the deal size is appropriate.”
March: Conversocial has raised about $20M in venture funding
“We've raised about twenty million dollars of venture capital from a few different investors.”
Conversocial's parent agency invested $500K into the product before spin-out
“We probably invested like half a million dollars of essentially our own money before then, because the agency was fully bootstrapped.”
Conversocial's largest customer pays roughly $1M in annual contract value
“So our biggest customer is around a million dollars a year.”
Conversocial's enterprise contract tiers cluster at $250K, $100K, and $50K
“We have a lot of customers at the kind of, you know, two 50 K mark, and then like a load more customers at the hundred K mark. And it goes down to where we have like a big base of customers at the kind of 50 K mark.”
March: Some Conversocial clients have 200 to 300 agents dedicated to social care
“Some of our customers do have that many customers, that many agents just doing customer service through Facebook and Twitter, like not even considering the rest of the contact center.”
Conversocial maintains a historical net revenue retention rate of roughly 120%
“So generally, generally historically are like net churn has been like a 120%.”
March: Twitter has right turnaround ingredients and gets unfair press
“You know, it's really hard to know, but I think they're doing a lot of really right things, you know, because of the partnership we have with them. You know, I know a lot of people there who I think are, like, really committed and are doing really amazing thin…”
March: Conversocial has just under 100 employees and will likely cross 100 within a year
“Yeah, so we're a little bit under a hundred people. You know, potentially we'll, we'll, we'll probably cross over the hundred in the next 12 months.”
One line per show, most statements first. The link opens Josh's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 TOP FOUNDERSLEDGER | 1 | 13 | — | full record on Top Founders → |