Everything Jefferson Fisher said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Fisher: Frequent profanity signals emotional sensitivity and dilutes communication
“If you cuss in every other sentence, what you really indicate is, I am emotionally sensitive. It's, I, I'm over seasoning my food. I don't have any other words to explain how I'm feeling or what I'm doing, so I just expect that throwing a curse word right in f…”
Fisher: Being around hyper-anxious '10x' mentalities causes deep life dissatisfaction
“When you're around these people that are always anxious, always go, go, go, always wanna just, you gotta, 10 x everything about your life, like that is, that's a quick way to being really unsatisfied with a lot of things.”
Fisher: Staying calm in trials creates leverage by denying opponents an enemy
“Same. So what, and I find it to be a very, a great leverage point because people feel like I don't, I had this one time, I had a, it was a good friend, we were in trial, and this was halfway through, and he goes, man, I hate trying cases with you. I said, what…”
Fisher: Power in communication comes from holding and sharing fewer opinions
“I think the real power is just understanding you need to have fewer opinions and even fewer that you share.”
Fisher: Constant anger diminishes authority whereas rare escalation commands attention
“If all you do is stay like a level eight or nine all the time and you're always angry, people don't know the difference between what's a level 10 threat and what's still just your norm threat. So what's, what really is the difference? Now, if I'm always at a t…”
Fisher: The economy of words means speaking less makes people listen more
“When people are in the habit of saying less and choosing their words, more people actually listen. It's like the economy of words. The less you give, the more they will listen. The more you say, the less they will.”
Fisher: Meeting insults with unbothered silence deters future attacks
“If you're gonna say something ugly to me, and then I just let it hang, oh, it's one of the most powerful things you can do, is to look at them as if there's nothing that you said that could ever harm me, and then they just don't do it as much.”
Fisher: Legal trials are never gotcha games with surprise facts
“People think that trial is this whole, a gotcha game. It's not. Everybody knows everybody's facts before you go in. None of it's a surprise. None of it. I know all your bad facts. You know all of my bad facts. We all know each other's bruises. It's just who ca…”
Fisher: The best cross-examinations use short statements instead of questions
“Really the best cross-examination aren't questions, they're very short statements”
Fisher: Complainers will not listen until they exhaust all grievances
“You have to let them get it all out or they're not going to listen to you, period.”
Fisher: Continual complaining usually stems from unrecognized basic needs
“How do you get out of this continual complaining? It's usually from an unrecognized basic need of hunger, attention, thirsty, something that's very, very basic that you just haven't given attention to.”
Fisher: Labeling emotions with 'I can tell' prevents acting defensively
“I mean, it's whatever emotion you're feeling, if you can label it with the I can tell, and you're getting it out, Then you're not acting on it.”
Fisher: Asking a workplace bully to repeat themselves neutralizes their attack
“When you're dealing with somebody belittling you or being rude or condescending, when they do that, what I want you to do is to ask them a question. And it's a question that they're not going to be used to. And it is, you're asking them to say it again. Whenev…”
Fisher: Firing comebacks to insults escalates conflict until the last speaker loses
“When somebody is insulting you, where you lose, is you send the Zynga right back. So let's say you're at a three, and they send you something that puts you at a five. We have a choice. Do I rise to the level of it, or do I keep it there? Because if you rise to…”
Fisher: Pausing five to seven seconds after an insult neutralizes it
“When you give it five to seven seconds of nothing, It just lets those words fall. A lot of the time, that's all it takes, because they have to hear their own ugliness out loud.”
Fisher: Conversational pace is the biggest indicator of high performers
“A thousand percent. And I'll tell you the biggest key is their pace. How fast or slow they respond.”
Fisher: Downward vocal inflection projects certainty while uptalk sounds unsure
“Every time person who goes up on the inflection, it sounds a lot more uncertain.
Unsure.
So you want to kind of end downward and slow your words down.”
Fisher: Ending sentences with eye contact masks looking away earlier
“People are much more forgiving if you don't keep eye contact the whole time. You can look around, but as long as you end the last bit of your sentence with eye contact, nobody will know the difference.”
Fisher: Transactional digital communication hurts young people's ability to have difficult conversations
“Another part of it is I do believe that there's so much transactional communication from text to Kids on Snapchat that only communicate by emojis, and you have TikTok, and you have every other app that you and I never had, and coming up to see that, I've seen …”
Fisher: People who cry easily display high emotional intelligence
“There are people that are just big criers, and to me that's their superpower. They can feel far more than anybody else can. It's their emotional intelligence on display.”
Fisher: Manipulative tears must not alter how you address someone
“And there, but there are also people that use tears to manipulate, and there are people that can whip up tears on A dime to get what they want, but that all the more highlights the importance of that does not change how you are going to talk to them.”
Fisher: Likability inspires greater loyalty and effort than pure efficiency
“You can do something because somebody is really efficient. You will do it more if you like them. And so, it's, people will follow you longer. People will listen to you longer. People are willing to make shortcuts, exceptions. They will make a miracle for you. …”
Fisher: Slow left-lane drivers have the lowest emotional intelligence
“I find people with the least amount of, like, emotional intelligence are the ones that drive in the left lane and go slow.”
Fisher: Asking questions and using names is the fastest way to likability
“The number one instant ability to have somebody like you is you don't even have to like them. You just have to be interested enough to ask them more questions and you use their name.”