Trial attorney Jefferson Fisher outlines a de-escalation tactic for handling rude, condescending, or bullying colleagues in the workplace to host Codie Sanchez.
“When you're dealing with somebody belittling you or being rude or condescending, when they do that, what I want you to do is to ask them a question. And it's a question that they're not going to be used to. And it is, you're asking them to say it again. Whenever you ask them to repeat it, it's something they were not, number one, they weren't expecting it. Number two, they're not going to want to do it. Because it, the first effect is gone. You, you've already blown out the candle. They don't want to have to relight it.”
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