Everything David Blue said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Blue: Digital Self-Service Will Be the Only Way B2B Wins Buyers
“Self-service and digital is going to win the day when it comes to how buyers want to buy, because buyers continue to get younger. Buyers continue to get busier and digital and seamless buying experiences online. Are going to be the only way that B to B organiz…”
Blue: Seamless Omnichannel Transitions Drive Modern B2B Buying Investments
“What we're seeing is the B to B buying experience changing and erring towards personalization and the ability to traverse the channel that you're purchasing on in a way that is seamless from channel to channel whether you're starting online or starting with a …”
Blue: Millennials Make Up Close to 60% of B2B Buyers
“It's close to 60% of B to B buyers are now millennials”
Blue: Complex B2B Sales Will Always Need Sales-Assisted Touchpoints
“There's always going to be a time and place for a well-informed salesperson and those you know, sales assisted buying experiences, whether that's in person or, you know, over a video call, especially in B to B where oftentimes the sale itself can be complex, r…”
Blue: Move B2B Repeat Buyers to Digital to Free Up Sales Reps
“What we're seeing in, in a lot of those long tail customers is let's move all of those to digital, or let's even move all of the, you know, the high volume, low touch historical buyers to a hundred percent digital, because then our sales reps can make it go fi…”
Blue: AI Will Eventually Build AI Capabilities, But It Remains Far Off
“Eventually we're going to be able to use AI to help build out our AI capabilities. And I think we're a ways off from that. But that's probably not something that is too far fetched to believe at some point in in the future.”
Blue: Saltbox Requires Six Months of Full Billable Utilization to Hire
“Our philosophy is we want to see line of sight to at least six plus months of full utilization, meaning, you know, 40 hours a week billable time in the future to feel confident that we are going to pull the trigger on, on a full-time hire for that role.”
Blue: B2B Handoffs Between Digital and Reps Must Retain Context
“The modern B to B buying experience needs to have both, but it needs to it needs to make sure that where, where one motion Ends and one motion picks up that we're not starting over and we're not, you know, starting from point A when we moved to a sales rep fro…”
Blue: Saltbox Is Transforming Into an AI-Native Services Firm
“We're spending a lot of time making sure that we're transforming ourselves into a, an AI enabled services organization, not a services organization that sometimes uses AI.”
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