Everything Andy Raskin said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Raskin: Strategic narratives must define a movement, not just solve problems
“This structure really is about defining a movement.
And that's very different from, hey, I'm going to solve your problem.”
Problem-solution pitch structures trap founders into playing the 'arrogant doctor'
“And the traditional structure, the way I learned how to pitch in business school, I think the way most people did is what I call the arrogant doctor.
So you have a problem, a pain, I have a solution, you know, a treatment, and I'm going to tell you why it's be…”
Raskin: The "Hero's Journey" framework is too theoretical for business pitches
“I found when I would talk about hero's journey and stuff, it's just like, it didn't really tell me what to do. Like, okay, yeah, I gotta do this pitch. So you know, in the hero's journey, there's like refusal of the call. That's actually that one thing where L…”
Raskin: Inventing a category label alone will not differentiate a company
“When people think about category creation, they tend to just focus on like, okay, what is this category name going to be that we got? What are these three words that are, or two words, whatever, that are going to sort of magically make us seem like we're total…”
Raskin: A company's movement is orthogonal to its product category
“I mean, I always almost see them as orthogonal, like, you know, with HubSpot, you know, HubSpot had this narrative around inbound, you know, it used to be just outbound. So now we're going to have inbound. And that, that wasn't really a category. There's still…”
Raskin: Strategic narratives only succeed if the CEO personally leads them
“When I looked after I did this work for a few years, I looked back and I was like, which were the ones where, which were the engagements I did where like, I can see it. And it just, the narrative is like really this true north star for everything. And it was a…”
Raskin: A strategic narrative serves as a North Star for company functions
“The one thing I say is like, it's this one story that the CEO uses
To drive success in, in marketing, sales, but also product, that it becomes like a North Star, strategic North Star for product roadmap, for fundraising, for recruiting, really everything.”
Raskin: Strategic narrative elevated Gong from sales ops to leadership tool
“Initially they were seen as a tool for like sales operations, you know, for someone who's going to record the calls and what this narrative did for them. I mean, I think it was already starting to happen, but what it really coalesced was this is a tool for Sal…”
Raskin: Emotional pitching means framing the future as extreme win or loss
“People talk about like making it emotional. And I've always wondered, like, what does that mean? Like, literally, what is the definition? And this is for me, the definition is that the prospect doesn't see the future as sort of okay. They see it as split betwe…”
Raskin: Strategic narrative eliminated 360Learning's feature differentiation questions
“He was telling me like, it's just like, when he starts with this now, he doesn't even get the question anymore of like, well, how are you different from this other learning platform? You know, which used to always be the thing. And it's just a much more seamle…”
In enterprise sales, the product is a prop for the strategic narrative
“You're in a way you're not pitching product. Product is like a prop for making the story come true. Very important prop, but there's this higher level overlay that becomes the focus of the conversation at first.”
Raskin: Drift broke out from chatbot competitors via 'conversational marketing' narrative
“Well, one that really comes to mind is, I mean, it's been out there for a while, but Drift, you know, Drift comes out with a, with essentially like a chat bot for your website, which might be like the 30th chat bot for your website. And they don't say, Hey, he…”
Raskin: Gong succeeded with 'revenue intelligence' because of its narrative
“Take Gong. I mean, already other companies were using this term revenue intelligence. With Gong, it suddenly becomes a thing because I think they have this opinions to reality story behind it.”
Raskin: Strategic narratives suit enterprise sales because buying committees need uniting stories
“I think it does really play well in sort of like this enterprise sales context, because also we have a group buyer there. So it's not just one person who's, you know, doing some research and like, there's like this whole group has to sort of have a united, a u…”
Series B is when a founder's brute-force sales tactics break down
“The company's getting bigger. Usually I'm seeing this around like series B. Where the company is getting, so they can't be in every, every sales call, every market. And they're looking to kind of transmit all the good stuff and some direction in a way that peo…”
Raskin: Slide titles should state the takeaway instead of a category label
“Make the title the takeaway of the slide. So that the person looking at it has to do zero work to take away. So example, you'll sometimes see like the problem or the team. Replace like the team with our team, you know, is a veterans of whatever industry or eve…”
Gong CEO Bendov uses strategic narrative to filter out opinion-based feature requests
“Amit Bendoff told me this directly. He said, you know, we exactly the same thing. We used to, we, he said, we get a lot of requests for features. And a lot of them are basically about opinions, like some way to record opinions... We're not going to do those.”
Raskin: Restructuring pitch via storytelling secured startup term sheet without changing product
“And we did that and we sent the pitch out and we start getting more interest. Like it's really clear. And then we had a term sheet, I think a few months later and I'm like, what is this story thing that, you know, we didn't change the product. It was basically…”