Trainual

“Surprisingly, we just crested the profitability cash flow profitable mark. The, and that's due to annual sales. So annual sales coming in the cash flow from those you know, keeps our, keeps us right about break even.”

“Three 50 to 400 dollars.”

“Okay, so four users and four subjects is our metric. Four by four. We've got posters of like a Jeep driving up a hill all over the office. So if they do four by four, Churn is under one percent monthly. It's like a, like .7% monthly, which is really where we w…”

“So it's gone down a bit, but it's still in the high thirties, low forties.”

“Our payback period is, you know, called four months today”

“So we had an interesting trigger in our convertible note where once we hit a certain revenue threshold, the ability for me to pay back went away.”

“Yeah, so we should end this year at the, about 3.5 ARR.”

“Yeah, that's it. We hit that last month.”

“We're just over 2500 now.”

“No, we've got two sales reps, but they're a hundred percent inbound. So it's more about just talking to customers that need extra help.”

“So the big utility of our app is it's tracking everyone individually being trained up to speed up to date. And so we didn't want to sell per license per user and have people share logins and kind of game the system. So 25 user buckets kind of match with the st…”

“On average they're a little over a hundred dollars a month.”

“It has been to date, but it's starting to flip where we're getting more of our signups from organic now, just based on how much content and marketing we've done.”

“No, last month we were probably a 120,000.”

“So we did a convertible note round just after my last episode last year, so December 2018. We bootstrapped the whole first year, and then this year the convertible notes have grown us to this point.”

“They'll only give you a three or four times what your MRR is. And when you're growing at such an early stage like this, they look backwards. So they look at your last three months of our MRR and with how much we've been growing, you know, 30, 40% month over mo…”

“Paid is under 300 dollars cost to acquire a customer. It's cost us about 180 dollars to acquire a trial. And then with that 70% conversion, we're under 300% or 300 dollars on a customer.”

“Our blended percentage is about four percent.”

“Documenting your business is something that everyone knows is important, but it's not an urgency unless you're really scaling, really hiring.”

“We're tracking things like how many subjects they've created, how many users they've added, how many of those users are admins, how many processes they've documented. And so we can kind of red flag an account that has low usage and know that they would be a ca…”

“Eight percent right now.”

“About 14%.”

“We pay a 20% ongoing commission.”

“So we've got just over 300 affiliates that have helped up, helped us sell the product.”

“So January, we had 1800 a month in SaaS revenue. And so now we're approaching 60 K, like you mentioned.”

“Just under 600 paying customers today.”

“We were just over a million a year in consulting revenue.”

“If we charge per user, people share licenses and that defeats the purpose of the system. So we do in buckets of users.”

“95 dollars right now is our ARPU.”