ShipHawk
company on 2 shows · 12 statements across 1 episodes · said 11 times in 2 episodes since 2015
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Top Founders 9
20VC 2
2019 9 mentions in 1 episode
2015 2 mentions in 1 episode
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12 statements about ShipHawk, every show
Bodenhamer: ShipHawk Targets Mid-Market Companies Doing $10M to $500M in Revenue
“No, we actually work with e-commerce omni-channel retailers, manufacturers, distributors primarily in the mid-market. Usually between 10 and five hundred million in annual revenue who are in charge of their own shipping, meaning they're paying the bill.”
Bodenhamer: Grove Collaborative Is One of ShipHawk's Fastest-Growing Customers
“One of our fastest growing customers is a company in San Francisco called Grove Collaborative.”
Bodenhamer: ShipHawk's average customer pays roughly $50,000 annually
“The average is probably coming down to about 50,000 bucks a year.”
ShipHawk achieves 115% net revenue retention across its base
“Average last I looked at the board was 15%.”
Bodenhamer: Shipping software lacks mid-market tools bridging SMB to enterprise
“What we see is we see a fragmented market. We see these SMB and micro shippers, these small guys that have plenty of point solutions. You can probably name a hundred of them. And then you have these enterprise shippers that have these multi-module, you know, v…”
ShipHawk expansion is driven by shipment volume over integrations
“It's their volume that grows. We do see a lot of replatforming, but it's, Aggregate across all our customers a lot. It's not per customer.”
ShipHawk's revenue is heavily concentrated in 50 of its 300 customers
“Those are all paying. The bulk of our revenue comes from right around 50 customers.”
Bodenhamer: ShipHawk altered accounting to eliminate pass-through shipping revenue
“We did some accounting changes because there was some pass through revenue there.”
Bodenhamer: ShipHawk is more than doubling ARR year-over-year
“We are more than doubling every year.”
Bodenhamer: ShipHawk has grown new customer additions quarterly for 18 months
“It is, but we are signing up more customers every single quarter than we did the previous quarter, and it's been that way for about a year and a half now.”
Bodenhamer: ShipHawk's CAC payback is sub-eight months, targeting three
“I mean, our CAC payback right now is, is sub eight months. We're trying to get it down to three. That's our target.”