Reamaze

company on 1 show · 22 statements across 2 episodes · said 30 times in 2 episodes since 2019

Top Founders 30

Mentions by year, every show

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Top Founders 30

2020 12 mentions in 1 episode
2019 18 mentions in 1 episode

every mention on every show, scene by scene, with the transcript →

22 statements about Reamaze, every show

TOP FOUNDERS Disclosure
Lou Wang Holds Slightly More Equity Than His Co-Founders
“So the equity for my two co-founders are the same, but I'm slightly higher than those two without going into specific details on those numbers.”
Lou Wang Nov 2, 2020 ▶ 19:18 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze is Profitable and Not Seeking Funding Just For Cash
“If we were to raise again, we're profitable, so we're not too concerned about the monetary aspects.”
Lou Wang Nov 2, 2020 ▶ 17:03 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Pays Shopify a 30% Revenue Share For Acquired Leads
“So of the leads that come to us from Shopify, we do pay them the 30%.”
Lou Wang Nov 2, 2020 ▶ 16:25 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
Shopify Ads Are Reamaze's Most Effective Acquisition Channel
“I will tell you though, obviously channel specific spend is the most effective. So in our case, Shopify ad revenue or ad spend is, is the most effective one that we have.”
Lou Wang Nov 2, 2020 ▶ 16:03 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Sees Under 3% Monthly Gross Churn and 10% Gross Growth
“It's gross churn, and then net growth on top of the churn is going to be anywhere from four to seven percent, so we're looking at a gross growth of somewhere between seven and 10% monthly.”
Lou Wang Nov 2, 2020 ▶ 14:35 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Assertion Not checkable as stated
Reamaze Operates With a Team of Just 18 People
“We're right under 20. I think I just did a head count recently this month and we were at 18 at the time.”
Lou Wang Nov 2, 2020 ▶ 12:25 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Has Not Raised Additional Capital Beyond Seed Funding
“Yeah, we haven't raised anything.”
Lou Wang Nov 2, 2020 ▶ 11:32 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Assertion Not checkable as stated
Reamaze Generates Nearly 1,000 Monthly Trials From E-Commerce App Stores
“Per, I would say per day, we're in the, like, let's say, 20 to 30 range. Now per month, you'd multiply the other, some probably, probably a little under a thousand, I would say. That's, again, back of the envelope calculation, less on weekends, more on weekday…”
Lou Wang Nov 2, 2020 ▶ 9:07 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Most of Reamaze's 2020 Growth Occurred in the Previous Six Months
“It would be fair to characterize most of the growth having happened in the last six months or so.”
Lou Wang Nov 2, 2020 ▶ 7:02 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Has Reached $3 Million ARR at $100 Per Logo
“Yeah, we're doing I think we're doing about a hundred per logo. So we're doing cause we're in the three million dollar revenue range right now.”
Lou Wang Nov 2, 2020 ▶ 5:24 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Has Reached Around 10,000 Active Seats
“And so I think we're at, in terms of seats, we're at the 10 K range at this point.”
Lou Wang Nov 2, 2020 ▶ 5:04 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Reamaze Serves Just Over 2,500 Customer Logos
“We're doing just north of. 2500 logos or something like that.”
Lou Wang Nov 2, 2020 ▶ 4:32 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
60% to 70% of Reamaze's Customers Are in E-Commerce
“About 60 to 70% of our customer base is going to be in the e-commerce space.”
Lou Wang Nov 2, 2020 ▶ 3:22 Reamaze Breaks $3m ARR Helping ECommerce Brands with HelpDesk Tool
TOP FOUNDERS Disclosure
Wang: Reamaze would target roughly 10x ARR valuation in a funding round
“It's going to be sort of a, maybe 10 X The ARR, you know, that's in other terms, obviously when you're raising capital, other terms do matter as well, but that's sort of a rough ballpark of what you kind of would expect.”
Lou Wang Feb 24, 2019 ▶ 16:35 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Assertion Not checkable as stated
Wang: Reamaze customer acquisition payback period is about three months
“It's about three months, I believe.”
Lou Wang Feb 24, 2019 ▶ 13:28 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Assertion Not checkable as stated
Wang: Reamaze CAC is about $200 per account
“I think it's about 200 dollars per customer. Per account.”
Lou Wang Feb 24, 2019 ▶ 13:01 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Assertion Not checkable as stated
Wang: Reamaze monthly logo churn is approximately 1.7%
“So our churn, last I looked, I think we're at under two percent. I think it was like 1.7% and that's customer churn.”
Lou Wang Feb 24, 2019 ▶ 11:51 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Assertion Not checkable as stated
Wang: Reamaze ARR more than doubled year-over-year from under $500K in 2017
“So for example in 2017, I think we were under 500 K A R R and we're over that. So we've more than doubled in since the last year.”
Lou Wang Feb 24, 2019 ▶ 10:26 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Disclosure
Wang: Reamaze operates with a remote team of 15
“The team size is at 15 and that includes, so we have a remote culture here.”
Lou Wang Feb 24, 2019 ▶ 9:57 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Disclosure
Wang: Reamaze raised $500,000 in early funding
“We raised capital at 500 K. Okay, what, why, and when was that?”
Lou Wang Feb 24, 2019 ▶ 8:14 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Assertion Not checkable as stated
Wang: Reamaze serves just under 1,200 business customers
“So we have over a thousand customers. So last I checked, it was right under 12 1200, sorry. And that's businesses.”
Lou Wang Feb 24, 2019 ▶ 7:28 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
TOP FOUNDERS Disclosure
Wang: Reamaze pricing splits roughly 50/50 between $20 and $40 tiers
“So we have two plans that we sort of publicly list pricing for. And one is on a 20 dollar per seat and the other one is 40 dollars per seat. We have about a fifty-fifty roughly distribution of that.”
Lou Wang Feb 24, 2019 ▶ 2:45 1310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth

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