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Payroll Product

topic on 3 shows · 3 statements across 3 episodes

In Depth Top Founders 20VC

3 statements about Payroll Product, every show

20VC Disclosure
Revolut struggled to scale UK payroll product at £5 per seat
“Trying to build a growth engine for a payroll product when the going price is about five pounds per seat in the UK and trying to do that scale, we found it very hard. We didn't manage to make it work.”
James Gibson Sep 26, 2025 ▶ 25:55 20Product: Revolut Business $1BN Revenue: Five of the Biggest Product Lessons | How Revolut Structures Product and Design Teams | How Revolut Experiments and Invests in New Product Bets | How Revolut Ships Product So Fast with James Gibson
IN DEPTH Assertion Not checkable as stated
Busque: Integrated 401(k)s cut payroll churn in half and double LTV
“When you take that into account and you attach a four one K or an integrated four one K solution to the payroll product, it cuts it in half. Right. So their LTV doubles, which is fantastic for them.”
Kevin Busque Feb 20, 2025 ▶ 34:18 Inside Guideline's mission to modernize 401(k)s | Kevin Busque (Co-founder and CEO)
TOP FOUNDERS Insight
A 1-2 year CAC payback is acceptable in payroll due to stickiness
“One to two years is fine because of the stickiness and the, how long people are on a payroll product. Nobody who goes through a payroll implementation wants to do it again anytime soon if they can help it.”
Matt Straz Mar 22, 2018 ▶ 17:18 971 How Namely Passed 1000 Customers and $40m in ARR

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