Outset
company on 2 shows · 14 statements across 2 episodes · said 39 times in 4 episodes since 2025
Mentions by year, every show
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American Optimist 34
TBPN 5
2026 34 mentions in 2 episodes 17 per episode
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14 statements about Outset, every show
Lonsdale: Over 100 major companies use Outset for customer interviews
“Thanks to AI, over a hundred major companies are using him to interview tens of thousands of people to learn more about their product.”
Cannon: Traditional surveys yield lowest quality customer data
“What we have is surveys, which are, you know, there are billions of surveys done a year, and they are the lowest quality data you could imagine.”
Moskovich: AI combines survey scale with qualitative interview fidelity
“In this case, you either had large scale surveys, which were low fidelity, or manual interviews, which were lower scale, but higher fidelity. And now that you can have computers talk to people, you can have
The scale of the survey with the fidelity of the manu…”
Cannon: AI interviews have much lower fatigue rates than surveys
“But the reality is, this has much lower fatigue rates than surveys. So, meaning that people will go for an hour And they won't drop off.”
Cannon: AI Will Push User Researchers into an Infrastructure and Methodology Barbell
“What we see is that future of researchers is certainly different. They're not doing as much of the pure execution, but I kind of see like the barbell where they're either Like playing a big role in infrastructure. They're like laying the pipes for the entire c…”
Cannon: Synthetic research will exist side-by-side with human research
“I don't know if it's overhyped, but it is definitely going to be a kind of side by side with human research. Like, humans are extremely weird creatures, and we evolve quickly, and we change our minds, and there's things that are hot and then not hot. Like, I t…”
Outset grew revenue 8x in the previous year, says Aaron Cannon
“We ADEX'd last year the trajectory continues to be exponential, which is obviously an insane experience, right?”
Outset maintains over 80% offer acceptance, beating multimillion-dollar lab packages
“We have a more than 80% acceptance rate of our offers. And these include, like, we've beaten labs with multi-million dollar packages.”
Outset has experienced zero regrettable employee churn since founding
“We've had zero regrettable churn of the company since starting.”
Outset requires every new hire to build and run research studies on day one
“When people start, they always build and run their own studies. First thing they do.”
Cannon: Outset abandons standard engineering pods for two-week project swarms
“And so, like, you know, we, for example, we, we've got, you know, more than 25 engineers. Like, historically, you put them into pods, and those pods are very structured, and they're focused on different things, and they're, like, suddenly you've got this kind …”
Cannon: Outset's early enterprise customers include Microsoft, Nestle, and Weight Watchers
“So there's a lot of opportunity, and yeah, we work with, like, Microsoft, Nestle, Weight Watchers, so we've been super enterprise focused, and yeah, we're a couple years in.”
Cannon: Users share more candidly with AI interviewers than human moderators
“In fact, they like, have even expressed that like, they'll share more because there isn't a person. It's this idea of like social desirability bias. You're like, I don't want to come off as a person that is X, Y, and Z to another human.”