Moskovich: AI combines survey scale with qualitative interview fidelity
Jack Moskovich · How AI Agents Are Transforming This $140 Billion Industry · Joe Lonsdale · Jul 2, 2026 · at 9:23
Jack Moskovich, partner at 8VC, discusses the investment thesis behind backing AI-moderated customer research platform Outset.
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“In this case, you either had large scale surveys, which were low fidelity, or manual interviews, which were lower scale, but higher fidelity. And now that you can have computers talk to people, you can have The scale of the survey with the fidelity of the manual interview.”
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