Logo Churn
topic on 2 shows · 5 statements across 5 episodes
the Official SaaStr Podcast 
Top Founders
5 statements about Logo Churn, every show
Mindee has zero logo churn, claims CEO Jonathan Grunpion
“We have no logo churn and a very strong native function rate.”
ZebraWorks maintains an annual logo churn rate below 3%
“It is on a, on an annual basis less than three percent.”
Willey: Logo churn often exceeds ARR churn due to small customer tail
“Larger customers tend to be a little bit more sticky than smaller customers. So what we've tend to found is that our customer churn rate is sometimes a little bit higher than our ARR churn rate because it has this longer tail of smaller customers.”
Nelissen: Prezly has 0.9% revenue churn and 1.2% logo churn
“No, it's like 00.9 on revenue churn and 1.2 on logo churn. And I use revenue churn as LTV driver.”