Conversational Commerce
topic on 3 shows · 3 statements across 3 episodes
the Neon Show 
the a16z Podcast 
20VC
3 statements about Conversational Commerce, every show
Lore: Social and conversational commerce are retail's biggest untapped opportunities
“I think the two big areas still left untapped in retail are social commerce and conversational commerce.”
Conversational interfaces are the most flexible foundation for digital commerce
“And I think conversations is the thing that becomes you know, the lowest common denominator. Again, it's sort of the most universal thing because it is the most flexible. It can take care of every situation, right?”
Messina: Chatbots are currently dumb and shouldn't replace all web interfaces
“I actually agree with you that chat isn't the right thing for all things. One of the critiques that I got, of course, from the piece that I wrote about conversational commerce was, well, it was your critique, which is, well, you know, it doesn't make sense to …”