Conversational interfaces are the most flexible foundation for digital commerce
Beerud Sheth · Beerud Sheth on building Elance (nowUpwork) & Gupshup · Nov 30, 2020 · at 43:00
Beerud Sheth, CEO of conversational messaging platform Gupshup, explains why chat and conversation represent the ultimate interface for commerce over static menus and apps.
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“And I think conversations is the thing that becomes you know, the lowest common denominator. Again, it's sort of the most universal thing because it is the most flexible. It can take care of every situation, right?”
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