conversational commerce
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jan 2, 2019 by Chris Messina · across every show →
Everything said about conversational commerce, oldest first
Jan 2, 2019 negative
Messina: Chatbots are currently dumb and shouldn't replace all web interfaces
“I actually agree with you that chat isn't the right thing for all things. One of the critiques that I got, of course, from the piece that I wrote about conversational commerce was, well, it was your critique, which is, well, you know, it doesn't make sense to …”