Close

“I think we were all three quite wise in many times recognizing that this is an emotional state that I'm in or a face, and maybe this is the truth and I should act on it, but I can't act on it Right now. It's too hot. I need to let it cool down and simmer down.…”

“That's why I think a lot of companies don't reach their potential because they kill themselves. They sort of commit, they commit suicide rather than being killed by external forces because they overreact in situations where they should think it through a coupl…”

“We were so close to sending an email that would have put thousands and thousands of our, all our customers in panic mode. Right. And then once that cat is out of the bag, you can't put it back. Like there's no way to reverse that.”

“And if it hadn't been for us just generally curious looking around once in a while, we had sort of calculated out that within a week it would have bankrupt us. I think it's just like we didn't have enough money. It would have bankrupt, and it would have been s…”

“I can tell you, I think two years ago, we packaged our prices, and we did a big pricing change, somebody championed a close, where the prices were higher, and it will, were like packaged sort of number of seeds, and that was a terrible decision for us, and ins…”

“This pricing change is, is newer, but it's also less sort of all compounding. It's just an entry level plan. It doesn't touch or change everything else that we're doing. And the instant, instant result is that we are, you know, our customer acquisition is skyr…”

“Literally in close, I have this list of 20 people that says ready to buy. Do you know how many of those people actually bought One.”

“The basic piece of how to avoid login sharing is usually that if two people log in from the same company, they need to see something different. Right? In order to charge by seat. So if you think about logging into a CRM like Salesforce or Close or even like Tr…”

“A contract is not going to be worth much because a contract is only worth something in a stable world, right? If our customers are going out of business, that contract is useless. If they would go out of business unless they break the contract, and so they dec…”

“Over the last couple of months, I, our cash position has drastically improved, almost doubled, which made our business a lot more stable.”

“So we, we've changed four CRMs throughout the life of the company. We started with Streak, then went to Pipedrive, and then went to Close, and then went to Salesforce like everyone else at our size.”