Canny
company on 4 shows · 3 statements across 3 episodes · said 4 times in 3 episodes since 2021
We Live to Build 2 
Top Founders 1 
the a16z Podcast 1 
Startups For the Rest of Us
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We Live to Build 2Top Founders 1the a16z Podcast 1
2025 1 mention in 1 episode
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3 statements about Canny, every show
Feedback platform Canny was Missive's first customer and remains one today
“I think we found our first customer. Cani, which is still a customer. You know, Cani is like a feedback board that we still use at Missive. And those guys found us through our product on launch.”
Feature upvoting lacks context and requires qualitative validation
“One of the challenges I do feel like with the upvoting is that you sometimes don't understand the why. Someone might get some user feedback. Oh, you know, I would love this feature, but what, why, why do you want it? What about it do you like? What value is it…”
Chris Out: Ultimate Feature Validation Is Spending Behavior, Not Upvotes
“I really believe that there's a huge difference between like clicking on a button where they are uploading things, which is an indication, but the ultimate validation is, are they're changing their spending behavior based on that feature?”