Kirsten Green, founder of Forerunner Ventures and early investor in Dollar Shave Club, explains why viral video marketing works initially but is insufficient on its own.
“At the time when Dollar Shave Club launched, and the founder, Michael Dubin, had that incredible video, that was new. YouTube didn't, I mean, YouTube was big, but it didn't have that many marketing videos, and there weren't that many places to distribute it because social was still ramping up, and so that was a real novelty, and people were delighted by it, and they shared it, and it went around viral fast. That was never going to make the company, but that was a meaningful moment to start a step change and get into some early scale.”
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