Assertion Partly supported
Narayanan: Private brands grew to 30% of sales, driving Myntra's profitability
“And the private brand business of Myntra at the same time also went from seven, eight percent to call it almost 30%, which is what drove profitability. So we were among the most profitable pieces of the Flipkart ecosystem, not amongst, we were the most profita…”
Assertion Supported
Narayanan: Pan-India brand delivery costs 140 to 150 rupees per parcel
“Call it for one 41 50 rupees. Maybe the rate has changed slightly, but one 41 50 rupees, you can get to 23,000 pin codes or 26,000.”
Assertion Supported
Narayanan: 60% of the Indian Fashion Market Remains Unorganized
“I would say by the way, 60% is still disorganized, right? I think ready to stitch is still a very large segment. Most of ethnic, which is a very large portion of fashion is still unorganized.”
Assertion Supported
Narayanan: Branded Retail in India Is Growing 2x to 3x Faster Than GDP
“The overall market is growing a little bit over GDP. Branded is growing two, three X faster because unbranded to branded is happening. And online, by the way, will grow faster.”
Assertion Supported
Narayanan: Fashion Brands Average 55-60% Gross Margins, Beauty Averages 70-80%
“50, 60% gross margin, right? In, in beauty, of course, it's higher, but in fashion, at least 55, 60. In beauty, 70, 80.”
Opinion
Narayanan: Target Revenue Multiples Are 5x in Fashion and 6x-7x in Beauty
“My sense is, I think a five X would be interesting. Five X on fashion would be interesting beauty. I think between four and six, no, actually maybe six, seven. I think. Food will be probably lower. Will be three, four.”
Assertion Not checkable as stated
Kamath: Raj Shamani raised from Lightspeed at 3x valuation in under 48 hours
“He went to another venture capital fund light speed.
And he raised more money at three times the valuation.
And the duration between beginning and end of that conversation was less than 48 hours.”
Assertion Not checkable as stated
Shamani: Family detergent brand grew 10x twice in consecutive 18-month periods
“Like within 18 months, we were 10 X of what we were doing. Then another 18 months, we were like 10 X of what we're doing.”
Insight
Biyani: FMCG marketing aims to transition consumers to higher per-kilo formats
“Every marketer's dream is to increase the per kilo or per liter price of everything. From soap to, what do you call, liquid, is an increase of price and upgrading of customers.”
Opinion
Biyani: Brand marketers use neuro-linguistic programming to condition consumers
“I think all the brand marketers do something called the neuro-linguistic programming. They condition your brain to look at things in a different way and accept what they are saying.”
Insight
Narayanan: Launch new products where high marketplace search volumes yield no results
“And that's a very good way to sort of figure out where are the null sets. So what people look for is where are people searching and not finding anything? And that's what you start launching, right?”
Insight
Shamani: Local shopkeepers are the primary influencers in Indian offline retail
“In distribution led India where the physical distribution happens. The shopkeeper is a key influencer to convince you.”
Insight
Narayanan: New brands should dominate small niches rather than fight incumbents
“If you start something new, my sense is, I think, being a shark in a pond, Is always better than doing something else. I don't know whether that's distribution or a niche, right? If you want to launch an ethnic, I wouldn't go against the big guys.”
Disclosure
Shamani: Branded thousands of rickshaws by paying 1,000 rupees for their repairs
“The aesthetics and repairment would take us like 1002 1003 thousand bucks. But then in exchange, I would paint my, paint your whole rickshaw into Jadugr. So I got like thousands of these rickshaws who would roam around the entire state.”
Insight
Raj Shamani: Content creators should target B2B over D2C brand sponsorships
“Reach out to B to B brands more than D to C brands. And I'll tell you why, right? Because platforms when you say B to B. B to B is like, let's say Amazon or Adobe or Google or Meta, WhatsApp, right? They pay you way longer.”
Insight
Raj Shamani: Platforms push creators who align with their strategic format priorities
“Whatever the platform wants to promote, if you are, if your interests are aligned with that, they'll push you way faster than anyone else.”
Insight
Shamani: Organic social media growth requires optimizing exclusively for shares and saves
“The third and the most important thing, which I believe people do wrong in social, is they try to make branded content, performance content, and shareable content together. And it's a losing strategy... The only thing, if you want to grow, you should think abo…”
Assertion Partly supported
Biyani: Indian FMCG retail data for August 2023 dropped 12% year-over-year
“The data of FMCG which came in for August, It was quite disappointing. It was showing 11 month, 11% lower than last month, and even year to year, it was around 12, 13% lower.”
Assertion Partly supported
Kamath: Amazon India grew just 5% in 2023 while Flipkart grew 7-8%
“Amazon India grew by just about five percent this year. Flipkart seven, eight percent based on higher end electronics and premiumization, which seems to be growing.”
Insight
Biyani: Economic formalization and 18% GST are squeezing Indian consumer budgets
“We are getting formalized as an economy, and formal economy is more expensive than an informal economy. I think that's playing around a little bit. For the first time, the formalization is quite complete now. Yeah. And that is, that means 18% extra. And I thin…”
Assertion Contradicted
Biyani: 30 million households drive 60% of India's total consumption
“The 30 million, what do you call, three crore households in this country, are basically contributing to 60% of India's consumption.”
Assertion Contradicted
Biyani: India's top 120 million people account for 70% of FMCG consumption
“Another research which we found out was the total package good consumption in India, FMCG package good in value terms, is 70% of excess is by this India one.”
Assertion Not checkable as stated
Biyani: Just 60 customers generate 80% of sales at Mumbai Hermès store
“There is a store in Bombay, Hermes. So, it's the most popular brand of the world. 60 people account for 80% of the business.”
Insight
Biyani: Big Bazaar was built on consumer greed, fear, and altruism
“So Nikhil, in early days, like Big Bazar was created on three things. Greed, fear, and we used to call it altruism to a certain extent. The brand can be built on this. Greed is that it is available at a lower price. Fear is that it won't be available after a w…”
Opinion
Shamani: Luxury brands target aspirational consumers lacking money
“And in fact, one of the big, like what I believe in is, so let's say luxury brands don't want to sell it to people who have money. They want to sell it to people who don't have money. And the reason is that like that's how they are able to build their brands i…”
Assertion Supported
Narayanan: BNPL is among fastest growing options in e-commerce
“BNPL is among the fastest growing in all e-commerce firms.”
Opinion
Narayanan: India's market for quiet luxury remains very small
“My sense is I think the market in India for, I think we're not yet evolved to a stage of restrained capitalism where you don't want to actually demonstrate that you bought something expensive. I think that market is very, very, very small.”
Insight
Shamani: The vast majority of consumer influence happens at point of sale
“The biggest reason that I feel is point of sale. Every time the majority of influence happens on point of sale. Okay. There's obviously different digital discovery, different, different percentage, but the large majority happens on the point of sale.”
Assertion Not checkable as stated
Ananth Narayanan: Instagram Shopping has not taken off in any meaningful way globally
“Insta shopping hasn't really taken off globally, right? In any meaningful manner. I mean, at the Instagram level, I'm saying.”
Prediction Not checkable as stated
Narayanan: In-content click-to-buy video commerce will remain a tiny percentage of sales
“I mean, you know, never say never, but my sense is, I think that will still be a very small percent because I think human beings are still human beings, right? But now or later, and I think, by the way, if you're watching something on content, right, you're tr…”
Insight
Narayanan: Ideal 0-20 crore revenue mix is 80% marketplaces, 20% D2C
“I think from the zero to 20 crores, if you can keep an 80 20%, where 80% is e-commerce platforms, and 20% is DTC, it's a great mix. Because then you have enough consumer data, but you also have reach, right, that you can actually get to.”
Insight
Narayanan: Focusing 100% on D2C Early Causes Brands to Bleed Cash
“If you focus a hundred percent on DTC, for example, I think you can represent the brand, but you'll end up bleeding money, which means by the way, you'll have to raise money much sooner.”
Assertion Not checkable as stated
Narayanan: Myntra ad experiments showed higher click-through rates for fair-skinned models
“And we ran an experiment where you actually look at click through rates long time ago, and you find that the click through rates are actually different. So purely economically, the click through rates on performance marketing were higher.”
Opinion
Shamani: Patanjali is India's biggest creator-led brand success story
“The biggest community and content led example is Baba Ramdev. Right. You can sell that. You can do it and make it super Indian and actually do it. That's the biggest creator led story in India that has happened.”
Insight
Narayanan: Only the first six screen swipes matter in mobile e-commerce
“In the online world, the first six swipes on a mobile phone are the only thing that matter. After that, by the way, your attention span, you know, you never get reach, right?”
Insight
Narayanan: Scaling on Myntra requires frequent drops to trigger freshness algorithms
“Myntra values freshness. Fresh stock. So new styles coming on all the time. Therefore, if you want to make Myntra your primary platform, you basically have to introduce more frequent drops and you have to get tagged to what's new.”
Insight
Ananth Narayanan: Securing initial 100 reviews is critical for Amazon ranking
“Amazon values consumer reviews and ratings. Yeah. So getting the first hundred reviews and ratings, right. Through customers, through friends, through family, or legitimately, there's an Amazon wine program that you can do. All of that actually matters the mos…”
Insight
Ananth Narayanan: Amazon is search-led while Myntra and Ajio are visibility-led
“There are two types of platforms. One is you go search for something and you get to a product. The other is you go browse for something and you get inspired to a product. So that's visibility-led. The other is search-led. Amazon is search-led. Myntra and AGO a…”
Insight
Narayanan: Scaling brands to 500 crores requires offline retail and organic pull
“A hundred and above to 500, you have to figure out how to make offline work, which is a different skill set for a lot of people who have started it this way. You have to figure out and really make sure that the product goes from push to pull.”
Insight
Narayanan: Performance-driven sales must drop to 30% beyond 100 crores revenue
“That percent from 20 to a hundred, maybe call it fifty-fifty performance and organic. Hundred plus that performance based sales should come down to 30%. Because if it doesn't, 30, 40%, it doesn't, it just, the cost of it keeps going up and up and up and up and…”
Assertion Supported
Shamani: 94% of India bought unbranded Chakki Aata in 2013
“I read that 94% India still buys Chakki Aata. That was 2013.”
Prediction Not checkable as stated
Narayanan: The Indian pet care market is going to explode
“I think pets is the other big one in mind. It's immediate and people are spending. ... And they spend on the dog or the cat as much as they spend on their baby, right? I mean, or child, but I think this is an interesting space. There's a market and I think it'…”
Insight
Shamani: Naming a Brand with an Existing Word Creates Preexisting Friction
“Because if you choose a word which has meaning, then you're fighting against something already.”
Insight
Narayanan: Premium pricing works within a narrow band, not at 5x markups
“So there's a band for every one of these within that band. I think premium people think it is actually you're charging a little bit more. The packaging makes a difference. All of that makes a difference, but I don't know, maybe Kishore, you can comment on it, …”
Insight
Biyani: FMCG products fail if they break established category color codes
“So there are codes for every category. So you'll find similar color codes for a particular category. So every category is thought in a particular way. And if you move away from that code, it just doesn't sell. The consumer gets used to a certain, like if you l…”
Insight
Biyani: Brand equity means sustainably commanding a price premium over commodity costs
“Brand means you are getting, instead of a commodity of X rupees a kilo, you are getting X plus, you're getting a multiple. That's what the brand is all about. And you have to position the brand in a way that you can keep on getting that premium until when you …”
Insight
Narayanan: Growth hacking is digital real estate, not long-term brand compounding
“I'm saying growth hacking is the new way of getting a great space in a mall, right? The analogy, right? I think here on brand building, I think this consistency point is important. You have to be known for something that compounds over time, right?”
Insight
Shamani: Cluttered consumer categories require either aspiration or education
“So every time you're going to build a brand, which is in a cluttered category, you can either build it by aspiration or education. So you can either aspire people for your product to buy them that your product significantly better value, or you can educate the…”
Insight
Narayanan: Consumers will almost never pay a price premium for sustainable products
“Will somebody pay premium for it because it costs more to get to be sustainable? The answer is almost always no. If the answer to that is no, there's no economic model. So I think should one do it and be responsible? The answer is yes. Is it a selling factor f…”
Prediction Not checkable as stated
Biyani: Legacy FMCG giants will inevitably acquire every successful new consumer brand
“I think they are, they know that they have a very strong balance sheet and ultimately every brand which is getting built, which will be successful, will be bought over by them. Because they will take it to that next 200 to a thousand crores.”
Insight
Narayanan: Legacy FMCG giants have caught up digitally, hurting D2C startups
“If you asked me three, four years ago, I would say most of the big players were not digitally very good. So you could actually still create some scale online and then figure out a way to see if that was enough. I don't think that's true anymore. I think all of…”
Assertion Supported
Biyani: India sees 25 million births annually, with 3 million in affluent tier
“India has two and a half crore babies produced, and even 12% of that is 30 lakhs in the community which we want to make them spend money on.”
Insight
Biyani: New D2C fashion brands should launch with no more than 70 options
“Fashion, I would say if you're doing a D to C, not more than 60, 70 options to start with.”
Insight
Biyani: Digital fashion brands must achieve 7 to 8 annual inventory stock turns
“And I believe digital brand in fashion has to do X number of stock turns, otherwise there's no sense. Yeah. At least their stock turn has to be in excess of seven, eight percent, seven, eight times.”
Insight
Narayanan: E-commerce algorithms reward brand catalog width over inventory depth
“In general, online values width more than depth. The reason is purely algorithmic. What happens is you have 600,000 SKUs in a Myntra. Number of SKUs that are tagged to a same brand name is one weightage in an algorithm that basically then says you're a large b…”
Insight
Narayanan: Machine learning adds 2 to 4 percentage points to fashion margins
“Is it possible to use machine learning to reduce inventory and reduce wastage? The answer is absolutely. And I think it's differentiated enough that if you build this as a real capability, you know, you get two, three, four percentage points more. That I think…”
Assertion Not checkable as stated
Narayanan: E-commerce purchase volumes drop precipitously above 5,000 rupees
“It is true that beyond 5000,
The volumes drop precipitously.”
Insight
Narayanan: Premium sneaker brands priced above 20,000 rupees should launch offline
“I would not do it. I mean, I would not do it.
You go offline.”
Assertion Supported
Narayanan: More than 30% of online fashion orders are returned
“30 plus percent of products in fashion get returned.”
Insight
Raj Shamani: Building addition category products is easier than replacement
“It's easier to build an addition category than a replacement category.”
Opinion
Shamani: Domestic Indian brands have failed to build luxury signaling value
“I tell you, the major reason is because we've not been exposed by the brands to build a signal value, which are Indian made.”
Opinion
Narayanan: Consumers want provenance, creating opportunities for Indian luxury brands
“No, no, I think Indian luxury, I don't mean ethnic, right? I think there's an opportunity for handcrafting for luxury, ah, I think across a range of categories. I think, ah, you know, five years ago, seven years ago, I would have said no, but I think now there…”
Insight
Shamani: Luxury brands should never be marketed using patriotism
“No, I think luxury, you should not sell with patriotism.”
Opinion
Biyani: Sabyasachi is the first Indian brand being built in luxury
“No, I think the first brand which is being built in luxury is Sabya.”
Insight
Shamani: Partner with tipping-point influencers rather than peaked superstars like Virat Kohli
“I think first you should choose people who are at the tipping point, not really big, not small. Because if you build like, if you build with number one, there's no way going up. Like it's just, there's someone number two, number three, number five waiting to r…”
Insight
Biyani: Launching pan-India brands today requires both northern and southern celebrity ambassadors
“Because in India today to launch a brand, a DTC brand, you need two stars. One from the south and one from the north.”
Disclosure
Kamath: Co-investing in jewelry brand BlueStone with Ranjan Pai and Sanjeev Bikhchandani
“The one thing like I have a point of contention on, like by the time this comes out, this deal will probably be done, but we're doing Bluestone.
So like me, Ranjan and Sanjeev Bhikshanani are doing it together.”
Opinion
Narayanan: ONDC adds value to brands but will not replace platforms
“I do think ONDC can add value to brands.
I'm not sure there are replacement to platforms.”
Prediction Not checkable as stated
Kamath: ONDC will considerably compress margins for existing e-commerce platforms
“ONDC, I think, will drive down the margins of platforms.
Considerably.
Because I might not take the arbitrage if the price difference is five percent, but if the price difference is paying 30% on Flipkart versus five percent on ONDC, I think a lot of people by…”
Insight
Biyani: Household cutlery and crockery offer easy market entry via design
“I would look at opportunity in two places. One is household wares to create a brand out there. Not home decor. I would say anything which goes into home. The cutlery, the crockery, any household. I think that's an interesting product category which people keep…”
Prediction Not checkable as stated
Narayanan: Pet accessories present a 10-year growth runway with high gross margins
“I would do accessories for pets as opposed to food, I think. Leashes, pet cleaning, pet grooming. I think it's a market with high gross margins. You can create differentiated products. I think it's a 10 year sort of growth story.”
Insight
Narayanan: Indian athleisure brands can succeed by tailoring fit to Indian bodies
“I actually think Indian body types are different, by the way. So I think if you build an Indian athleisure brand, you can build it for India. You can build the fits right. I think the fabric technology, I mean, Kishore knows this better, but I think it's widel…”
Disclosure
Biyani: Of 120 brands created, 20 failed mostly due to flawed branding codes
“I think in my journey, we counted, we did close to a 120 brands or labels, whatever you call it. Yeah. And I would say we must have got 20 wrong. And whenever we analyze what went wrong was the name, the type style, the logo, what you call it, the, what you ca…”
Disclosure
Shamani: Misclassifying disinfectant sprays on Amazon under luxury GST wiped out profits
“I made a major mistake when first time I started selling on Amazon. Just the tax. I chose luxury good instead of essential. I was selling disinfectant sprays. And I chose luxury goods. And that costed me 22%. What is that, GST? GST. And that was 22%... But the…”