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Gisenau: ChitChattr cut Teams app verification from one month to two days

Hilton Gisenau · Microsoft Launched a Free App That Competes With Ours · Mar 26, 2021 · at 19:53

ChitChattr CEO Hilton Gisenau describes how learning Microsoft's review expectations drastically reduced their app approval timeline.

0:00 / 0:12exact quote · 12.5s
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“To give you an idea of that, our first app was probably about a month or so of verification backwards and forwards. The last app was on the order of like two days. I think there were two minor things they came back with. We fixed them and resubmitted and we were through.”

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Assertion Not checkable as stated
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