SaaS
16 statements across 12 episodes · 6 bullish · 4 bearish · 11 people on the record · first statement Dec 3, 2020 by Sean Weisbrot · across every show →
Everything said about SaaS, oldest first
Dec 3, 2020 negative
Dec 3, 2020 positive
Sep 16, 2021
Weisbrot: Complex SaaS Platforms Require Pre- and Post-Sale Customer Education
“When we first saw SaaS companies being developed, a company would solve a problem. And now you're seeing a platform solve multiple problems. And sometimes it's not obvious that those problems can be solved or that this platform offers multiple solutions. And s…”
Nov 29, 2022 neutral
Winter: B2B tools targeting non-technical local teams require full product localization
“If you're going into sales, if you have a product in SaaS that it goes to sales and somebody as an end user doesn't know English because they're in Poland, they're in France, they're in Czech Republic. And they will use your tool on daily basis and there's no …”
Apr 5, 2023 bullish
Rakshit: SaaS remains compelling because VC funding is optional rather than essential
“In SaaS where you feel that, hey, Funding from a VC is an optionality. If I do it, I will scale faster. If I don't do it, I will still have a path to profitability if I want to. And I think that's making SAS very exciting right now as well.”
Apr 5, 2023 bearish
Jan 25, 2024
Jan 25, 2024
Judelson: SaaS pricing tiers should offer positive value rather than avoid punishment
“And I think that's important to really think about what that distinction is when you're offering different tiers of services. Like it should be something that makes the person feel good, not something that makes the person feel, again, like they avoided punish…”
Aug 6, 2024 positive
Mar 4, 2025
Guha: AI apps must match traditional SaaS usability to drive adoption
“You really have to think about the UX. If you want your customers to love it and switch from their old SaaS based workflows, you have to bring to them the same level of engagement, the same level of, you know, user friendliness that they were used to.”
May 30, 2025 positive
Nanavati: Cimphony moved from SaaS to outcome-based transaction pricing
“We've moved away from the SaaS model and it's a pure transaction based model. Like we pay for the outcome. You pay for alignment of the incentive with what the customer needs, rather than just paying for something when the customer does.”
Oct 21, 2025 negative
Bilkowski: SaaS companies should never charge customers per token
“So now I'm also going to chart besides per seat, you know, charging you dollars per seat, but now I'm also going to charge you per token. This is a no, no. I call this showing your customers your underpants. You don't want to show your customers your underpant…”
Feb 3, 2026 bearish
Weisbrot: VCs will only fund AI-native and agentic software startups
“Because if you talk to VCs, they don't care about traditional SaaS with AI on top. They want AI native. So, if it's gonna be a fundable business, it has to be an AI native type of system that's agentic and fully automated and all this shit, or nobody cares.”
Mar 3, 2026 bullish
Wong: Future startups will sell AI agent teams instead of SaaS
“We're not building, I mean, the analogy I'm using is you're not going to build an accounting software that people sign up for. You're going to build an accounting team that people hire. The AI team is the, is what people will hire in the future.”
Sep 1, 2026 bullish
AI shifts the business model from SaaS to 'Service as a Software'
“If you heard the idea that people are talking about, it's not software as a service anymore. It's service as a software because of all these shifts with shifts with AI. You have to think of, okay, not how can we use AI to slightly reduce our costs or do someth…”