Raanani: Salesforce is a lagging system reliant on subjective rep updates
Roy Raanani · 920 SaaS: Chorus.ai Enters Sales Call Tracking Wars · Jan 30, 2018 · at 7:28
Chorus.ai co-founder and CEO Roy Raanani explains why sales managers spend time in conversation intelligence platforms rather than relying solely on CRM software.
0:00 / 0:12exact quote · 12.1s
720p mp4 · rendered on demand · StarZero watermark
“Salesforce is a lagging, it's a lagging system, right? It requires sales reps to go in and update certain fields, and it's based on the reps Interpretation of what happened in that meeting.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Roy Raanani
Raanani: Chorus.ai will become a billion-dollar company in 5-7 years
“Is that there's a billion dollar enterprise value company five to seven years from now, that's ours to lose.”
Raanani: Every company in the world will analyze customer meetings
“There's no way that every company in the world isn't starting to record and track and learn from an act on the insights in these meetings.”
Chorus.ai data shows discounting discussed in 25% of sales calls
“It turns out that discounting is something that happens on, you know, we've analyzed over a million calls at this point, and it'll tend to come up on maybe 25 to 30% of conversations.”