KeyBot claims a remarkably low 0.5% to 0.6% monthly logo churn
Matthew White · 1260 Whitelabel SMB Tools Platform Raising $1m on $4m Pre with $1.5m in ARR · Jan 5, 2019 · at 12:37
Matthew White, CEO of white-label SaaS platform KeyBot, discusses his company's retention metrics with Nathan Latka.
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“So I think over the last three months we've seen it was like .5 or six percent very, very low turn for us because when somebody comes to us, they buy a number of tools on our platform, right?”
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“So we do have some churn when it comes from the marketing agencies, just because the marketing agency has a regular churn, but from our direct clients, SMBs, our churn is basically zero. We really don't lose anything from the franchises, from the small, medium…”
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