Nancy Ham, CEO of WebPT, outlines WebPT's footprint in outpatient physical therapy.
0:00 / 0:19exact quote · 19.4s
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“Yeah, we have more than 50,000 users. And maybe a different way to help your audience understand this is we have about 30% of the market. We are clearly the industry leader for outpatient physical therapy with 10,000 clinics out of about 30,000, about a 100,000 therapists out there.”
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PredictionHeld up
Nancy Ham targets $100M ARR for WebPT by 2020
“Oh, twenty-twenty is our target. Now that is our BHAG, our big, hairy, audacious goal, but that's what we're shooting for.”
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AssertionNot checkable as stated
Ham: WebPT maintains a 99% annual retention rate
“Well, we have 99% retention because.”
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AssertionSupported
WebPT raised only $1M in primary capital before its Battery Ventures deal
“The company only ever had to raise a million dollars because they were so capital efficient, and then in 2014 partnered with Battery Ventures, a leading private equity firm, so they came in to help platform us for the next phase of growth.”
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AssertionNot publicly verifiable
WebPT boasts a +32 NPS against a -17 physical therapy industry average
“There's a negative NPS For eight of the top nine medical EMRs, all the big ones, negative NPS, and in physical therapy, our competition as a group has a negative NPS of 17, whereas we have a positive NPS of 32”
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AssertionNot checkable as stated
WebPT is the third most searched physical therapy source behind Medicare
“We're the third most searched source of information in physical therapy after Medicare.”
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AssertionNot checkable as stated
Ham: WebPT recovers customer acquisition costs in under six months
“Oh, less than six months.”
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