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Pat Sullivan

Co-Founder, Jigsaw Health · 1 appearance on the record.

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founderexecutiveauthor@golfsullivan ↗ryver.com ↗Wikipedia ↗

Pat Sullivan co-created ACT!, the contact management software acquired by Symantec, and founded CRM software provider SalesLogix, which went public and was acquired by Sage Group. He subsequently founded team communication platform Ryver, co-founded Jigsaw Health, and authored the book Wellness Piece by Piece.

15statements → 9claims → 2claims resolved → 3.93/5average certainty → 1.6/5average debate potential →

1 supported 0 partly supported 1 contradicted 7 not checkable as stated how the 9 claims stand · each chip opens the sources

1 prediction · 8 assertions · 1 opinion · 3 insights · 2 disclosures · every statement was checked. The prediction and assertions are the 9 claims: statements the public record can support or contradict. 2 are resolved, and 7 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Pat argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Sullivan: ACT! Sold to Symantec in 1993 and Bought Back in 1999
“We sold it to Symantec in 1993 and then after I started SalesLogix and we went public, we actually bought it back from Symantec in 1999.”
Pat Sullivan Apr 21, 2019 ▶ 1:03 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR

Their most notable contradicted claim

Assertion Contradicted
Pat Sullivan: ACT! ultimately sold more than 30 million copies
“There were times during Act which, you know, ultimately sold thirty million plus copies that we thought we were gonna fail.”
Pat Sullivan Apr 21, 2019 ▶ 14:02 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Pat Sullivan on measured tape to publish a rate. This says nothing about how they speak.

Everything Pat Sullivan said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Insight
Sullivan: Repeat founders make a mistake by self-funding their new startups
“I learned long ago that entrepreneurs the second time that they start a company after selling they make the mistake of funding their own company because now that they've sold a company, they're really smart. And there's a validation that you have to go through…”
Pat Sullivan Apr 21, 2019 ▶ 4:48 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Insight
Sullivan: New market categories never have just a single winner
“Well, you know, in any space, particularly a new space, there's never just one winner. And there's always a way if you really work at it to differentiate and find a place where they're not as strong as they seem.”
Pat Sullivan Apr 21, 2019 ▶ 2:46 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Opinion
Sullivan: Ryver has been the most difficult startup of his career
“By far the majority of companies struggle and river of all my startups have, has been the most difficult.”
Pat Sullivan Apr 21, 2019 ▶ 7:09 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver's monthly customer logo churn is under 1%
“It's slightly less than one percent of our customers.”
Pat Sullivan Apr 21, 2019 ▶ 8:55 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver grew almost 50% month-over-month last month
“Last month we grew almost 50%.”
Pat Sullivan Apr 21, 2019 ▶ 9:34 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Insight
Sullivan: SaaS companies begin needing enterprise features at 500 users
“The companies who need single sign-on and the enterprise features really begins around 500 users.”
Pat Sullivan Apr 21, 2019 ▶ 10:06 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Prediction Not checkable as stated
Sullivan: Ryver will break even or be profitable in 5-6 months
“I would like to think that in the next five to six months, we will be breakeven, even profitable.”
Pat Sullivan Apr 21, 2019 ▶ 11:58 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Disclosure
Sullivan: Ryver's average revenue per customer exceeds $70 per month
“Well the average revenue per customer Is just over 70 dollars. So, and most of the users are, tend to be the 99.”
Pat Sullivan Apr 21, 2019 ▶ 3:42 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Disclosure
Sullivan: Ryver Has Raised $13M Over Six Years
“We've raised actually thirteen million dollars. And that, that has been over a space of the last six years.”
Pat Sullivan Apr 21, 2019 ▶ 4:22 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver has reached nearly one million users
“We have nearly a million users growing very, very fast.”
Pat Sullivan Apr 21, 2019 ▶ 5:43 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver has between 1,000 and 2,000 paying customers
“Oh, I'd say between a 1002 thousand at this point.”
Pat Sullivan Apr 21, 2019 ▶ 6:06 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver pays $17 per lead
“It cost us 17 dollars a lead.”
Pat Sullivan Apr 21, 2019 ▶ 10:25 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Not checkable as stated
Sullivan: Ryver's entire marketing budget is under $30k-$40k
“Running a single ad for sales logics was 30, 40,000 dollars. My entire budget is, is less than that.”
Pat Sullivan Apr 21, 2019 ▶ 13:14 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Contradicted
Pat Sullivan: ACT! ultimately sold more than 30 million copies
“There were times during Act which, you know, ultimately sold thirty million plus copies that we thought we were gonna fail.”
Pat Sullivan Apr 21, 2019 ▶ 14:02 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR
Assertion Supported
Sullivan: ACT! Sold to Symantec in 1993 and Bought Back in 1999
“We sold it to Symantec in 1993 and then after I started SalesLogix and we went public, we actually bought it back from Symantec in 1999.”
Pat Sullivan Apr 21, 2019 ▶ 1:03 1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR

Appearances (1)

EpisodeDateSpeaking time
1366 ACT! and SalesLogix Founders New Company Hits $1m in ARR Apr 21, 2019 10m
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